I am using SEP 11 and have 2 alternative LU-servers which I have setup as http://www.symantec.com/business/support/index?page=content&id=TECH103706
The problem is that this is only for the situation "If one server goes off-line, the other server provides support."
My LU-servers are not going offline they are having problems updating definitions, so if my source servers are LU-Server1 and LU-Server2 and LU-Server1 is not downloading correctly, the AV-servers are not going to check for definitions on LU-Server2.
The reply from LU-Server1 is that the definitions are up-to-date, which is somewhat correct because the definitions on the AV-server and LU-Server1 are the same, despite the fact that LU-Server1 has old definitions.
How do I get the AV-server to check both LU-servers without having to change the order of the LU-servers manually ?
Of course the LU-servers should both be updated correctly but I see this problem often that one of them are not able to update, which is why I want this to be handled automatically.