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SEP and Windows Firewall

Updated: 21 May 2010 | 6 comments
heho's picture
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Hey everyone!

 

I've done some digging for this particular error, but haven't seen anything relating to it (if there is, sorry about the duplicate message).

 

I just recently deployed a Symantec EndPoint Protection 11.0.3001 MR3 to a client with 50 licenses on a workgroup environment.

 

After the installation I noted that the Windows Security Center was noting that there were two firewalls installed with the following message:

 

Symantec EndPoint Protection reports that it is currently turned on.

Show me the firewall programs on this computer.

Note: Two or more firewalls running at the same time can conflict with each other.

 

If I disable the Windows firewall, Windows then reports:

 

Your computer is not protected: Turn on Windows Firewall
Windows Firewall is off.

 

This is happening on Windows XP SP2, Windows XP SP3, Windows Vista and Windows Vista SP1.

 

Any particular thoughts or suggestions on how to resolve this issue -- preferabbly one that does not require me to visit 50 workstations would be best  :smileyhappy:

 

Thanks for the help!

Comments

BadAndy's picture
22
Sep
2008
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I've heard conflicting info that: A - will run fine without issue and B - it won't work right and will cause problems

 

We've got both firewalls running without any issues so far on Vista SP1 machines.

heho's picture
22
Sep
2008
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BadAndy,

 

Thanks for the response. I wouldn't have a problem with both running, however my client is informing me that Windows keeps on popping up that it has two firewalls running - so it's obviously a neuisance to them - hence why I'm looking for a solution.

BadAndy's picture
22
Sep
2008
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Hmmm. There must be something in our group policies that prevent it from displaying messages because it doesn't pop up any notifications.

BigMatty's picture
08
Oct
2008
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I would think you can fix it, but you do have to visit the 50 PCs (or send instructions :smileyhappy: )

 

Go to the notification settings on Windows Security Center and choose 'i have a firewall solution i will monitor myself'.  then you can disable the windows one in peace.

 

Ideally SEP would report correctly to WSC, but what-cha-gunna-do?

Piyush Jhunjhunwala's picture
09
Dec
2008
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You need to configure Windows Security Center to work with SEP.

Hope this link helps:

Configuring Symantec Endpoint Protection to work with Windows Security Center

http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/2007090321550048

 

And yes, you do not need to visit every computer to configure this..it can be done through SEPM:) 

 

Piyush Jhunjhunwala

| Technical Support Analyst | Enterprise Support ( Endpoint Security) |
| Symantec Corporation | www.symantec.com |

ShadowsPapa's picture
09
Dec
2008
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We use a GPO to stop the firewall and disable the firewall service........ pretty simple.

NO windows firewall - it's pretty lame anyway IMO and has holes even I could get through.

If you run Active Directory - why not let it handle the Windows firewall by shutting it down?