SEP Auto-Protect briefly disables then re-enables
Created: 02 Jun 2011 | 5 comments
I've noticed my SEP will some times disable automatically then re-enable shortly thereafter. This was in the logs:
Are there any other logs that will tell why it disabled in the first place?
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Hi Brian, Could you please
Hi Brian,
Could you please give us additional details such as:
- In which log did you exactly found these entries?
- 7:33:18 => is it the time when the computer has been started?
- Is there any upgrade package assign to this client in SEPM console?
- Did you disable any feature of Antivirus/Antispyware protection in the policies (without locking it) or using client GUI?
- Do you have any trace about scan, update, SEPM connection loss, etc. at the same moment in the other client logs or in Windows Event Viewer?
I found it under Client
I found it under Client Management > System Log
No, this is a server so it's always on
No upgrade package assigned
The policy (only for this 1 server) was set with AP off and unlocked. I have since modified it to be on by default but still left unlocked
All other logs look to be normal to me.
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Additional questions: - When
Additional questions:
- When did you exactly change policies to configure AP to be ON? Did the issue start to occur since this moment?
- Is this behavior visible on a regular basis and at the same time of the day?
- Is there any other machine with similar symptoms? If not, does the same problem occurs on a machine if you move it to server group?
I can only imagine this
I can only imagine this happens when we update the scan engine. I can see it in my client logs as well.
I changed the policy to ON
I changed the policy to ON when my admin notified me today.
To my knowledge, this is the first time it happened.
I don't believe so. The only reason he noticed it was because he was logged in at the time (GUI turned red). So I suppose it's possible it has happened to other machines before but it went unnoticed.
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