SEP is blocking email sent by a 3rd party program

Created: 28 Sep 2012 | Updated: 10 Oct 2012 | 7 comments

IT_MovieMan Partner

This issue has been solved. See solution.

I have SEP installed on a client which has a 3rd party program that needs to send out a daily email. When the program sends the email it is blocked by SEP "sep email proxy error 1003 8" I first added the program as an exceptions with the same result. I have modified the install of SEP and removed the email protection as a "Work Around". I am looking for a better solution as I would like to use the email protection feature.

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Ashish-Sharma

SEP is blocking email sent by a 3rd party program - Comment:28 Sep 2012 : Link

hi,

Check this artical.

Symantec Email Proxy pop-up - Code 1003,8

http://www.symantec.com/business/support/index?page=content&id=TECH171706

SEP Email Proxy pop-up - Code 1003,8

http://www.symantec.com/business/support/index?page=content&id=TECH185912

Check this thread

http://www.symantec.com/connect/forums/symantec-error-proxy-10038

Thanks In Advance

Ashish Sharma

SEPM Knowledgebase Documents

SOLUTION

pete_4u2002 Symantec Employee

SEP is blocking email sent by a 3rd party program - Comment:28 Sep 2012 : Link

does this helps

http://www.symantec.com/docs/TECH171706

Cheers!
Pete

Help Link: http://www.symantec.com/business/support/overview.jsp?pid=54619

IT_MovieMan Partner

SEP is blocking email sent by a 3rd party program - Comment:28 Sep 2012 : Link

Thanks for the reply but I have reviewed all three of those posts and that is what lead me to uninstall the email protection feature. I do not believe it is a connection issue in any way. The clients Outlook has no problems sending mail and I have Backup Exec setup on the server sending mail the same way with no problems (basic proteciton only on the server).