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SEP is blocking email sent by a 3rd party program

Created: 28 Sep 2012 • Updated: 10 Oct 2012
IT_MovieMan's picture
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I have SEP installed on a client which has a 3rd party program that needs to send out a daily email. When the program sends the email it is blocked by SEP "sep email proxy error 1003 8" I first added the program as an exceptions with the same result. I have modified the install of SEP and removed the email protection as a "Work Around". I am looking for a better solution as I would like to use the email protection feature.

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Ashish-Sharma
Accredited
28
Sep
2012
SOLUTION

hi, Check this

Thanks In Advance

Ashish Sharma

 

 

pete_4u2002
Symantec Employee
Accredited
IT_MovieMan
Partner
Accredited
28
Sep
2012

Thanks for the reply but I

Thanks for the reply but I have reviewed all three of those posts and that is what lead me to uninstall the email protection feature.  I do not believe it is a connection issue in any way.  The clients Outlook has no problems sending mail and I have Backup Exec setup on the server sending mail the same way with no problems (basic proteciton only on the server). 

Ashish-Sharma
Accredited
28
Sep
2012

HI, What Sep feature are

HI,

What Sep feature are installed ?

If NTP feature are installed try to disable.

Thanks In Advance

Ashish Sharma

 

 

IT_MovieMan
Partner
Accredited
28
Sep
2012

Full client install, so all

Full client install, so all available features.  Not sure what NTP is?  Network Threat Protection?  Which would be Network Intrusion Prevention?

Ashish-Sharma
Accredited
28
Sep
2012

Yes, try to disabled and

Yes, try to disabled and checked working or not

Otherwise follow SEPM artical.

Thanks In Advance

Ashish Sharma

 

 

pete_4u2002
Symantec Employee
Accredited
28
Sep
2012

may be also worth checking

may be also worth checking with isp.