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SEP is blocking email sent by a 3rd party program

Created: 28 Sep 2012 • Updated: 10 Oct 2012 | 7 comments
IT_MovieMan's picture
This issue has been solved. See solution.

I have SEP installed on a client which has a 3rd party program that needs to send out a daily email. When the program sends the email it is blocked by SEP "sep email proxy error 1003 8" I first added the program as an exceptions with the same result. I have modified the install of SEP and removed the email protection as a "Work Around". I am looking for a better solution as I would like to use the email protection feature.

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IT_MovieMan's picture

Thanks for the reply but I have reviewed all three of those posts and that is what lead me to uninstall the email protection feature.  I do not believe it is a connection issue in any way.  The clients Outlook has no problems sending mail and I have Backup Exec setup on the server sending mail the same way with no problems (basic proteciton only on the server). 

Ashish-Sharma's picture

HI,

What Sep feature are installed ?

If NTP feature are installed try to disable.

Thanks In Advance

Ashish Sharma

IT_MovieMan's picture

Full client install, so all available features.  Not sure what NTP is?  Network Threat Protection?  Which would be Network Intrusion Prevention?

Ashish-Sharma's picture

Yes, try to disabled and checked working or not

Otherwise follow SEPM artical.

Thanks In Advance

Ashish Sharma