SEP client 12.1.2015.2015 communication troubleshooting problem
Hi all, happy New Year !
I had a problem with some client workstations.
In order :
- install the client from the management server for a specific group.
- checking successful installation on the client system logs
- after installation make client workstation reboot
- client icon not displayed in SEP management console.
- I log on as administrator on client workstation, start SEP client GUI, open tab Troubleshooting and see, that the client included in another group.
- but in SEP management console client icon not displaed in another group
- search client in SEP management database does not find
- I take SyLinkDrop and correct sylink.xml file. SyLynkDrop report - file replaced. But Troubleshooting tab displaed wrong group.
- I export policy and import on client. After import policy Trobleshoting tab display correct group and policy number and quickly return wrong group and policy number.
This sequence is independent of the operating system and it was fresh client installation or upgrade from version 11.0.6000.645