Endpoint Protection

 View Only

  • 1.  SEP client and HW and SW Inventory

    Posted Feb 18, 2013 11:01 AM

    Hi,

    I have problem with sep client 12.1.2 and audit software for inventory.

    The audit of computer hardware and software inventory scan will automatically trigger the SEP and the computer freezes for 30 min. Exception to the application does not work and the process does not do.

    Thank you



  • 2.  RE: SEP client and HW and SW Inventory

    Posted Feb 18, 2013 11:02 AM

    Do you mean the option to keep track of all applications that run on the machine?

    Or are you using an application to do inventory and the SEP client is causing slowness?

    Did you try exlcuding the working directories, not just the install directory?



  • 3.  RE: SEP client and HW and SW Inventory

    Posted Feb 18, 2013 11:14 AM

    I think program for hardware and software inventory. Each week  do audit scan software and hardware.
    Example Altiris Inventory Solution. Search the entire disk, application, EXE and DLL files ....



  • 4.  RE: SEP client and HW and SW Inventory

    Posted Feb 18, 2013 11:17 AM

    So usually there is the install directory as well as the working directory from which logs are stored and things of that nature. You will need to exclude this as well. I would check with the applications website to see if they have a best practice for antivirus and exlcusions.



  • 5.  RE: SEP client and HW and SW Inventory

    Posted Feb 18, 2013 01:58 PM

    Hi Brian81,

    can you look this page: http://www.auditpro.biz/

    This is program for audit pc. On website nothing exclusions :(

    Thank you



  • 6.  RE: SEP client and HW and SW Inventory

    Posted Feb 18, 2013 02:07 PM

    Did you exclude from all scans:

    C:\Program Files\AuditPro



  • 7.  RE: SEP client and HW and SW Inventory

    Posted Feb 19, 2013 03:39 AM

    try it and write.

    I'm just afraid that if audit scans everything on the disk, so that does not help, because sep client and its auto-protect control all file if access or modify.



  • 8.  RE: SEP client and HW and SW Inventory

    Posted Feb 19, 2013 04:09 AM

    create a key NoFileMod in the registry. should be similar to this below article

     

    Symantec Endpoint Protection scan causes incremental backup jobs to perform a full backup

    http://www.symantec.com/business/support/index?page=content&id=TECH102698


  • 9.  RE: SEP client and HW and SW Inventory

    Posted Apr 03, 2013 06:14 AM
    Hi, I have new info about this problem. When I install audit software and I run first time, audit run long time, because auto-protect scan all files, but when I run audit second, auto-protect not scan and audit is quickly. File cache is 30 000 TEST: yesterday- first scan audit and auto-protect scan 2350files, second audit scan and auto-protect 2363files today - first scan audit and auto-protect scan 6815files, second audit scan and auto-protect 6823files Cache file remeber file only one day.