Hope this help you.
Using the Risk log to delete quarantined files on your client computers
How to Manage Quarantined files.
Every risk type has a action assoicated with that, if SEP does not have definition to clean the file it will quarantine it , whenever new definitions come it will try to scan it again and see if it can clean it
Explanation of Action field values in Symantec Endpoint Protection 12.1 and 11, and Symantec AntiVirus 10.1
Please don't forget to mark your thread solved with whatever answer helped you : ) Rafeeq
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I would be glad to answer your query.
Technical Support Engineer, Endpoint Security
Enterprise Technical Support
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