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SEP CLIENT DON'T CONNECT SEPM

Created: 16 Jan 2008 • Updated: 22 May 2010 | 5 comments
SEPHELP's picture
HI
I HAVE DEPLOYED SEP CLIENT TO MANY CLIENT IN MY NET
SOME CLIENT WORK PROPERLY SOME OTHER SEAMS TO BE DISCONNECTED BY THE SERVER
THIS IS VERY STRANGE BEACAUSE NOTHING SEAMS TO BE WRONG AND I MADE THE SAME PROCEDURE FOR ALL CLIENTS
I ALREADY TRIED TO DROP SYLINK.XML BUT NOTHING CHANGE
SOMEONE HAVE SOME IDEAS???
PLEASE HELP ME
 

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danwilli's picture
Have you checked the troubled clients to see if Simple File Sharing is enabled? This will cause all access to be auth as guest.
SEPHELP's picture
already done simple file sharing is not cheked but noting change
danwilli's picture
What exactly do the troubled clients look like in the manager?  Do they appear?  Green dot or red x on the icon?
 
Do these clients have 2 way DNS resolution?
Do these clients have a firewall installed?
SEPHELP's picture
HI
I have no dot on the icon only the yellow shield
no double DNS resolution
no FIREWALL (win firewall is disabled)
 
I have already test this... is very strange because seams the client contact SEPM one time e never do it again
SEPHELP's picture
nobody can help me????
:smileysad: