Endpoint Protection

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  • 1.  SEP client via GPO

    Posted Jun 16, 2010 06:17 AM
    I am deploying SEP via GPO and it is not installing over SAV10. I ran the batch file locally and SEP installed successfully. What does 'MainEngineThread is returning 1619' mean? I have this error on all the machines running on Windows XP. Thanks for the help in advance.

    MACHINE A
    === Verbose logging started: 6/16/2010  11:01:42  Build type: SHIP UNICODE 4.05.6001.00  Calling process: C:\WINDOWS\system32\msiexec.exe ===
    MSI (c) (A8:B0) [11:01:42:489]: Resetting cached policy values
    MSI (c) (A8:B0) [11:01:42:489]: Machine policy value 'Debug' is 0
    MSI (c) (A8:B0) [11:01:42:489]: ******* RunEngine:
               ******* Product: \\hyd-sep\SEP_Packages\11.6\32Bit\My Company_Manila\Symantec AntiVirus.msi
               ******* Action:
               ******* CommandLine: **********
    MSI (c) (A8:B0) [11:01:42:521]: Client-side and UI is none or basic: Running entire install on the server.
    MSI (c) (A8:B0) [11:01:42:521]: Grabbed execution mutex.
    MSI (c) (A8:B0) [11:01:42:631]: Cloaking enabled.
    MSI (c) (A8:B0) [11:01:42:631]: Attempting to enable all disabled privileges before calling Install on Server
    MSI (c) (A8:B0) [11:01:42:647]: Incrementing counter to disable shutdown. Counter after increment: 0
    MSI (s) (C0:D8) [11:01:42:679]: Running installation inside multi-package transaction \\hyd-sep\SEP_Packages\11.6\32Bit\My Company_Manila\Symantec AntiVirus.msi
    MSI (s) (C0:D8) [11:01:42:679]: Grabbed execution mutex.
    MSI (s) (C0:E0) [11:01:42:679]: Resetting cached policy values
    MSI (s) (C0:E0) [11:01:42:679]: Machine policy value 'Debug' is 0
    MSI (s) (C0:E0) [11:01:42:679]: ******* RunEngine:
               ******* Product: \\hyd-sep\SEP_Packages\11.6\32Bit\My Company_Manila\Symantec AntiVirus.msi
               ******* Action:
               ******* CommandLine: **********
    MSI (s) (C0:E0) [11:01:43:611]: Note: 1: 2203 2: \\hyd-sep\SEP_Packages\11.6\32Bit\My Company_Manila\Symantec AntiVirus.msi 3: -2147287035
    MSI (s) (C0:E0) [11:01:43:611]: MainEngineThread is returning 1619
    MSI (s) (C0:D8) [11:01:43:642]: User policy value 'DisableRollback' is 0
    MSI (s) (C0:D8) [11:01:43:642]: Machine policy value 'DisableRollback' is 0
    MSI (s) (C0:D8) [11:01:43:642]: Incrementing counter to disable shutdown. Counter after increment: 0
    MSI (s) (C0:D8) [11:01:43:642]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
    MSI (s) (C0:D8) [11:01:43:642]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
    MSI (s) (C0:D8) [11:01:43:642]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\InProgress 3: 2
    MSI (s) (C0:D8) [11:01:43:642]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\InProgress 3: 2
    MSI (s) (C0:D8) [11:01:43:642]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied.  Counter after decrement: -1
    MSI (s) (C0:D8) [11:01:43:642]: Restoring environment variables
    MSI (c) (A8:B0) [11:01:43:642]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied.  Counter after decrement: -1
    MSI (c) (A8:B0) [11:01:43:642]: MainEngineThread is returning 1619
    === Verbose logging stopped: 6/16/2010  11:01:43 ===

    MACHINE B

    === Verbose logging started: 6/16/2010  3:17:54  Build type: SHIP UNICODE 3.01.4001.5512  Calling process: C:\WINDOWS\system32\msiexec.exe ===
    MSI (c) (38:40) [03:17:54:893]: Resetting cached policy values
    MSI (c) (38:40) [03:17:54:893]: Machine policy value 'Debug' is 0
    MSI (c) (38:40) [03:17:54:893]: ******* RunEngine:
               ******* Product: \\hyd-sep\SEP_Packages\11.6\32Bit\My Company_Manila\Symantec AntiVirus.msi
               ******* Action:
               ******* CommandLine: **********
    MSI (c) (38:40) [03:17:54:909]: Client-side and UI is none or basic: Running entire install on the server.
    MSI (c) (38:40) [03:17:54:909]: Grabbed execution mutex.
    MSI (c) (38:40) [03:17:55:080]: Cloaking enabled.
    MSI (c) (38:40) [03:17:55:080]: Attempting to enable all disabled priveleges before calling Install on Server
    MSI (c) (38:40) [03:17:55:111]: Incrementing counter to disable shutdown. Counter after increment: 0
    MSI (s) (4C:5C) [03:17:55:142]: Grabbed execution mutex.
    MSI (s) (4C:6C) [03:17:55:142]: Resetting cached policy values
    MSI (s) (4C:6C) [03:17:55:142]: Machine policy value 'Debug' is 0
    MSI (s) (4C:6C) [03:17:55:142]: ******* RunEngine:
               ******* Product: \\hyd-sep\SEP_Packages\11.6\32Bit\My Company_Manila\Symantec AntiVirus.msi
               ******* Action:
               ******* CommandLine: **********
    MSI (s) (4C:6C) [03:17:56:183]: Note: 1: 2203 2: \\hyd-sep\SEP_Packages\11.6\32Bit\My Company_Manila\Symantec AntiVirus.msi 3: -2147287035
    MSI (s) (4C:6C) [03:17:56:183]: MainEngineThread is returning 1619
    MSI (c) (38:40) [03:17:56:199]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied.  Counter after decrement: -1
    MSI (c) (38:40) [03:17:56:199]: MainEngineThread is returning 1619
    === Verbose logging stopped: 6/16/2010  3:17:56 ===


  • 2.  RE: SEP client via GPO
    Best Answer

    Posted Jun 16, 2010 06:31 AM

    ERROR_INSTALL_PACKAGE_ OPEN_FAILED 1619 This installation package could not be opened. Verify that the package exists and that you can access it, or contact the application vendor to verify that this is a valid Windows Installer package.



  • 3.  RE: SEP client via GPO

    Posted Jun 16, 2010 06:33 AM
    Error-1619 Means---->    This installation package could not be opened. Verify that the package exists and that you can access it, or contact the application vendor to verify that this is a valid Windows Installer package.


  • 4.  RE: SEP client via GPO

    Posted Jun 16, 2010 06:43 AM
    when you shared the package; make sure you have assigned the appropirate permission for the assigned package in you GPO.
    what is the permission set as of now?
    give domain computers access
    check this doc will help u out
    home.fnal.gov/~jklemenc/dl/AD-MSI-for-Dummies.doc


  • 5.  RE: SEP client via GPO

    Posted Jun 16, 2010 09:05 AM
    Thanks guys. I got this working so its just with the permission.