Endpoint Protection

I'm trying to install SEP client, it fails on a Windows 7 machine 32 bit.

Attachment(s)

install.txt   1.81 MB 1 version

Check the following links, Even they had the same issue:-

https://www-secure.symantec.com/connect/forums/unable-uninstall-symantec-av-using-cleanwipe-error-1603

https://www-secure.symantec.com/connect/forums/clients-upgrade-error

https://www-secure.symantec.com/connect/forums/sep-121-client-installation-failure

https://www-secure.symantec.com/connect/forums/1603-error

1. MSI (s) (F4:14) [14:15:13:711]: User policy value 'DisableRollback' is 0
   MSI (s) (F4:14) [14:15:13:711]: Machine policy value 'DisableRollback' is 0
   MSI (s) (F4:14) [14:15:13:711]: Incrementing counter to disable shutdown. Counter after increment: 0
   MSI (s) (F4:14) [14:15:13:711]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2 
   MSI (s) (F4:14) [14:15:13:711]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2 
   MSI (s) (F4:14) [14:15:13:727]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied.  Counter after decrement: -1
   MSI (s) (F4:14) [14:15:13:727]: Restoring environment variables
   MSI (s) (F4:14) [14:15:13:727]: Destroying RemoteAPI object.
   MSI (s) (F4:EC) [14:15:13:727]: Custom Action Manager thread ending.
   MSI (c) (7C:50) [14:15:13:727]: Back from server. Return value: 1603
   MSI (c) (7C:50) [14:15:13:727]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied.  Counter after decrement: -1
   MSI (c) (7C:50) [14:15:13:727]: PROPERTY CHANGE: Deleting SECONDSEQUENCE property. Its current value is '1'.
   Action ended 14:15:13: ExecuteAction. Return value 3.
   MSI (c) (7C:50) [14:15:13:727]: Doing action: SetupCompleteError
   Action 14:15:13: SetupCompleteError. 
   Action start 14:15:13: SetupCompleteError.
   Action 14:15:13: SetupCompleteError. Dialog created
   Action ended 14:17:24: SetupCompleteError. Return value 2.
   Action ended 14:17:24: INSTALL. Return value 3.
   
   Solution :
   
   Try installing Sep using another user account preffered Admin 
   Remove all folders for sep from c:\prgfile\  c:\doc and setting\ c:\prog\common file
   Take back up of registry type symantec in search and find for entries ,remove them .
   Reboot the machine and install sep as run as admin if win 7 or 2008 .