SEP Client not showing virus definition
Updated: 21 May 2010 | 6 comments
Hi,
I have installed SEP on a client machine.
However on the SEP management server, the virus definition is empty. It is not showing any verison of my virus definition. Only this client has this problem. Why is that so?
Another issue is my client domain is wrong. It is showing the computer name as the domain.
HOw can we change these?
If SEP is installed, what will happen if we push down the client package again?
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What about the client is it
What about the client is it updated?
If yes then are you using SQL database ot Embedded database?
Install package
You can push the install package again--it will re-install the clients nothing worng will happen.
This client is this having a green dot on it ?
sometimes the client takes sometime to upload its log in SEPM 1hr at the Max.
Try un-installing and re-deploying the client.
VMWARE-- SEP 12.1 vs McAfee vs Trend Micro
Re push the pakage and it
Re push the pakage and it will install thye updates.
To change the domain name Righ click my Computer and click Computer name and chang ethe domain name from there
Regards'
Ajit Jha
Technical Consultant
STS
Hi, the client has green dot
Hi,
the client has green dot on it.
It has been deployed for months and the virus definiton is showing a blank. Which is quite weird because it should at least have the old definition.
Can I push down the instrall package without uninstalling it?
Hi I am using embedded database.
Hi, you can push the package
Hi, you can push the package using Migration and deployment wizard or you can repair the package using ADD/remove programs for SEP client.
However if the client GUI shows virus definition and it's blank on SEPM, it might be some issue related to DB.
Cheers
Pete
Cheers!
Pete
Help Link: http://www.symantec.com/business/support/overview.jsp?pid=54619
Yes you can
You can push the install package again and check if that resolves your issue.
VMWARE-- SEP 12.1 vs McAfee vs Trend Micro
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