Endpoint Protection

 View Only

  • 1.  SEP Client status is offline

    Posted Feb 11, 2011 03:41 AM

    Hi there:

     

    Is it is possible that after a certain time period SEP client is deleted from SEPM console if client status is offlince

     

    best regards

    ishaq



  • 2.  RE: SEP Client status is offline
    Best Answer

    Posted Feb 11, 2011 04:12 AM

    yes , if they are offline for some time say xx days it wil be deleted..

    the default value is 30 days

    you can  change that under

    admin

    servers

    local site

    right click properties,

    here you can change the value..

     



  • 3.  RE: SEP Client status is offline

    Broadcom Employee
    Posted Feb 11, 2011 04:15 AM

    yes, with default settings it is 30 days. i.e. if client does not connect to SEPM for 30 days it will be removed from the console.



  • 4.  RE: SEP Client status is offline

    Posted Feb 11, 2011 04:20 AM

    Set the number of days that old clients stay in the SEPM in the Admin tab, Server view, then choose the Site Properties. There is a checkbox  "Delete clients that have not connected for ___ days". The default is 30 days.



  • 5.  RE: SEP Client status is offline

    Posted Feb 11, 2011 06:14 AM

     

  • Thanks everybody for such a timely reply.

    • regards...

    Ishaq



  • 6.  RE: SEP Client status is offline

    Posted Feb 15, 2011 12:42 AM
      |   view attached

    Why does my client show offline under "health state" in the Computer Tab, when it is up and running?



  • 7.  RE: SEP Client status is offline

    Posted Feb 15, 2011 03:28 AM

    Hi,

    I saw many clients that looks fine:

    SEP is installed, services are runing, definitions are up to date, but still, they are offline and do not appear in the SEPM console.

    if a client was deleted from the console because of the 30 days value, and then it comes back online, could this leed to such sympthomes?

     

    Thanks,

     

    Koby.