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SEP client Unstallation asking password

Created: 10 Feb 2013 • Updated: 10 Feb 2013 | 6 comments

By using SEPM 12.1 it have SEP client with password protect. SEP client got currept and it is not communicating with SEPM. While i am trying to unstall it is asking for a password. after provide the currect password it not uninstalling.


Harvansh Singh

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ᗺrian's picture

If you don't have an uninstall password, change this registry setting.

HKEY_LOCAL_MACHINE\SOFTWARE\Symantec\Symantec Endpoint Protection\AV\AdministratorOnly\Security\UseVPUninstallPassword

Set to 0 to disable

Than uninstall

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Ambesh_444's picture


Please go through with bellow steps and let me know.

Start - Run

type smc -stop ( If it prompts for password; navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Symantec\Symantec Endpoint Protection\SMC, delete the smcexit key and then type smc -stop)
Navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Symantec\Symantec Endpoint Protection\SMC
look for smcinstdata key; delete it.
Or ,
How to uninstall Symantec Endpoint Protection (SEP) client silently using the command line'Document ID:


Uninstall Symantec Endpoint Protection Without a Password

Thank& Regards,


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Mithun Sanghavi's picture


I would suggest you to follow the Manual uninstall Procedure.

Check this Article:

Manual uninstall documents for Symantec Endpoint Protection

Hope that helps!!

Mithun Sanghavi
Associate Security Architect


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