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SEP Client upgrade retaining old client definitions

Created: 08 Feb 2013 | 2 comments

After upgrading clients from 12.1.1101.401 to 12.1.2015.2015 and rebooting twice I am still seeing content for the old version in the ProgramData\Symantec\Symantec Endpoint Protection folder.

I am also finding clients that still have client data from the previous upgrade from 11.0.6300. Is this working as intended? Is there a known script that I can run across the domain to remove old definition files? This is especially important on our windows servers as their disk is stored on expensive Netapp trays.

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ᗺrian's picture

SEP 11.x stores 3 content revisions, while 12.1 now only stores 1.

That being said I believe these should be removed on uprgade.

You can probably delete them however, I would call Symantec and open a case. There was a utility called Rx4defs that was used in 11.x. I think it was used for corrupt defs but you should call. Not sure if there is one for 12.1 as I've never had to use.

See this thread on obtaining

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SebastianZ's picture

You can have a look at the documentation for manual cleanup of the definitions:

There was a known defect regarding the amount of kept AV defs on OS Server systems: ...this should be fixed in RU2 after the upgrade.

What old content are you exactly seeing in the ProgramData\Symantec\Symantec Endpoint Protection folder?