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SEP client will not install in Windows 8.1

Rafeeq

RafeeqOct 19, 2013 08:49 PM

  • 1.  SEP client will not install in Windows 8.1

    Posted Oct 18, 2013 11:54 AM

    I am trying to install the newest SEP client on a  Windows 8.1 client, and the install fails and rolls back everytime.

    I have tried installing it with compatability mode, and it still fails.

    Windows 8.1 newest releasse fully patchced.

    SEP: 12.1.2015.2015

     

    Any suggestions?

     



  • 2.  RE: SEP client will not install in Windows 8.1

    Posted Oct 18, 2013 11:56 AM
    8.1 is not yet supported by SEP. It should be in RU4, due out soon.


  • 3.  RE: SEP client will not install in Windows 8.1

    Posted Oct 18, 2013 12:12 PM
    No SEP is supported for Window8.1. It will come in next release.


  • 4.  RE: SEP client will not install in Windows 8.1

    Posted Oct 18, 2013 12:12 PM
    No SEP is supported for Window8.1. It will come in next release.


  • 5.  RE: SEP client will not install in Windows 8.1

    Posted Oct 18, 2013 12:19 PM

    Yes i agree above comments Windows 8.1 yet not supported.You can wait for next release

    More info

    https://www-secure.symantec.com/connect/forums/sep-121-and-windows-81-blue



  • 6.  RE: SEP client will not install in Windows 8.1

    Posted Oct 18, 2013 01:00 PM

    I was just told of a SEP 12.1.3x release that shoudl work on Windows 8.1.

    Is this vapor-ware?

     



  • 7.  RE: SEP client will not install in Windows 8.1

    Posted Oct 18, 2013 01:14 PM
    It *may* install but its not supported. RU4 will be first to support 8.1


  • 8.  RE: SEP client will not install in Windows 8.1

    Posted Oct 18, 2013 11:06 PM

    Yes you can install but if any problem occured infuture symantec not support.

    I have install SEP12.1.3 for testing purpose it's work perfect without issue.



  • 9.  RE: SEP client will not install in Windows 8.1

    Posted Oct 18, 2013 11:46 PM

    Yes 12.1.3 is getting install but not a supported version and in this case may be window OS can corrupted. So our suggestion is wait till 12.1.4



  • 10.  RE: SEP client will not install in Windows 8.1

    Posted Oct 19, 2013 06:28 PM

    Follow the steps to install SEP 12.1 to Windows 8.1 as outlined by Connect user rond79, which can be found here:

    https://www-secure.symantec.com/connect/forums/sep-121-and-windows-81-blue#comment-9347081



  • 11.  RE: SEP client will not install in Windows 8.1

    Posted Oct 19, 2013 08:49 PM

    wait till 12.1.4....



  • 12.  RE: SEP client will not install in Windows 8.1

    Posted Oct 20, 2013 07:09 AM

    Compatibilty of SEP for window 8.1 will be come in next realease. So wait till time.



  • 13.  RE: SEP client will not install in Windows 8.1

    Posted Oct 20, 2013 12:24 PM

    Hi

    At present there is no version compatible with Windows 8.1

    Regards

     



  • 14.  RE: SEP client will not install in Windows 8.1

    Trusted Advisor
    Posted Oct 21, 2013 01:55 PM

    Hello,

    Currently, SEP 12.1 RU3 and below are not compatible with Windows 8.1 "Blue" product release - there are a number of bugs which we are working to iron out.

    Please do not install 12.1 on Windows 8.1 Blue for the moment. We are working to support this release with SEP 12.1 RU4.

    Check this Thread:

    SEP 12.1 and Windows 8.1 "Blue"

    https://www-secure.symantec.com/connect/forums/sep-121-and-windows-81-blue

    We aim to Release SEP 12.1 RU4 by early November.

    Regards,



  • 15.  RE: SEP client will not install in Windows 8.1

    Posted Oct 24, 2013 06:14 AM

    To: Mithun Sanghavi

    Currently, SEP 12.1 RU3 and below are not compatible with Windows 8.1 "Blue" product release - there are a number of bugs which we are working to iron out.

    Could you please list the bugs that are present in SEP 12.1 RU3 that are incompatible with Windows 8.1?

    I am surprised that a big company such as Symantec is not transparent and forthcoming about the bugs that plague SEP 12.1 RU3. I know for a fact that Microsoft, Apple, Intel, McAfee, etc... always give details about the bugs that are present in their software.



  • 16.  RE: SEP client will not install in Windows 8.1

    Posted Oct 24, 2013 12:16 PM

    Once its officially released, you should see these



  • 17.  RE: SEP client will not install in Windows 8.1

    Posted Oct 24, 2013 03:01 PM

    Hi guys,

    It seems to me that SEP 12.1 RU3 and prior versions are incompatible with Windows 8.1 if you perform an upgrade from Windows 8 to 8.1

    However, if you perform a clean installation of Windows 8.1 (full retail, not upgrade) and then install SEP 12.1 RU3, you will not encounter any incompatibility problems. That was what I did and I have no problems using SEP 12.1 RU3 on Windows 8.1 RTM (clean install).



  • 18.  RE: SEP client will not install in Windows 8.1

    Posted Oct 24, 2013 03:57 PM

    You've been warned by a SEP Program Manager that it will take RU4 to be compatible with Windows 8.1.

    Just because it installed without error does not mean it is compatible or is working properly.

    Feel free to do whatever you think is best but YMMV.

    MJD



  • 19.  RE: SEP client will not install in Windows 8.1

    Posted Oct 27, 2013 12:18 AM

    Symantec will be release SEPM 12.1.4 on 2013-11-01 as per symantec release deatils.
     

    http://www.symantec.com/business/support/index?page=releasedetails&key=54619&searchid=1311515821687

     



  • 20.  RE: SEP client will not install in Windows 8.1

    Posted Oct 27, 2013 08:45 AM

    Hi, 

    Windows 8.1 is no supported by SEP's new release, will have to wait for the new release of SEP.

    Regards

    Ajin

     



  • 21.  RE: SEP client will not install in Windows 8.1

    Posted Oct 28, 2013 05:54 AM

    Hi Ajin

    You mean to say SEP 12.1.4 will not support Windows 8.1

    Regards

     



  • 22.  RE: SEP client will not install in Windows 8.1

    Posted Oct 28, 2013 10:22 PM

    HI,

    Symantec Endpoint Protection 12.1.RU4 has been released on October 28' 2013

    Check this blog

    https://www-secure.symantec.com/connect/blogs/latest-symantec-endpoint-protection-released-sep-121ru4



  • 23.  RE: SEP client will not install in Windows 8.1

    Posted Dec 30, 2013 02:29 AM

    SEP version: 12.1.4013.4013 supports for Microsoft Windows 8.1

     



  • 24.  RE: SEP client will not install in Windows 8.1

    Posted Dec 30, 2013 03:10 AM

    12.1.4 has been released.

    have you tried to install the client package on window 8.1?

    What is the status of your issue?
    Don't forget to mark thread as solved with the answer that helps you.
     


  • 25.  RE: SEP client will not install in Windows 8.1

    Posted Dec 30, 2013 07:38 AM


  • 26.  RE: SEP client will not install in Windows 8.1

    Posted Jan 15, 2014 10:50 AM

    mtju,

    Have you been able to download and install RU4?