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SEP client will not install in Windows 8.1

Created: 18 Oct 2013 • Updated: 19 Oct 2013 | 25 comments

I am trying to install the newest SEP client on a  Windows 8.1 client, and the install fails and rolls back everytime.

I have tried installing it with compatability mode, and it still fails.

Windows 8.1 newest releasse fully patchced.

SEP: 12.1.2015.2015

 

Any suggestions?

 

Operating Systems:

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.Brian's picture

8.1 is not yet supported by SEP. It should be in RU4, due out soon.

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AJ_01's picture

No SEP is supported for Window8.1. It will come in next release.

Regard

AJ

AJ_01's picture

No SEP is supported for Window8.1. It will come in next release.

Regard

AJ

mtju's picture

I was just told of a SEP 12.1.3x release that shoudl work on Windows 8.1.

Is this vapor-ware?

 

.Brian's picture

It *may* install but its not supported. RU4 will be first to support 8.1

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James007's picture

Yes you can install but if any problem occured infuture symantec not support.

I have install SEP12.1.3 for testing purpose it's work perfect without issue.

AJ_01's picture

Yes 12.1.3 is getting install but not a supported version and in this case may be window OS can corrupted. So our suggestion is wait till 12.1.4

Regard

AJ

.Brian's picture

Follow the steps to install SEP 12.1 to Windows 8.1 as outlined by Connect user rond79, which can be found here:

https://www-secure.symantec.com/connect/forums/sep...

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Sumit G's picture

Compatibilty of SEP for window 8.1 will be come in next realease. So wait till time.

Regards

Sumit G.

SameerU's picture

Hi

At present there is no version compatible with Windows 8.1

Regards

 

Mithun Sanghavi's picture

Hello,

Currently, SEP 12.1 RU3 and below are not compatible with Windows 8.1 "Blue" product release - there are a number of bugs which we are working to iron out.

Please do not install 12.1 on Windows 8.1 Blue for the moment. We are working to support this release with SEP 12.1 RU4.

Check this Thread:

SEP 12.1 and Windows 8.1 "Blue"

https://www-secure.symantec.com/connect/forums/sep-121-and-windows-81-blue

We aim to Release SEP 12.1 RU4 by early November.

Regards,

Mithun Sanghavi
Senior Consultant
MIM | MCSA | MCTS | STS | SSE | SSE+ | ITIL v3

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Be Creative. Be IT's picture

To: Mithun Sanghavi

Currently, SEP 12.1 RU3 and below are not compatible with Windows 8.1 "Blue" product release - there are a number of bugs which we are working to iron out.

Could you please list the bugs that are present in SEP 12.1 RU3 that are incompatible with Windows 8.1?

I am surprised that a big company such as Symantec is not transparent and forthcoming about the bugs that plague SEP 12.1 RU3. I know for a fact that Microsoft, Apple, Intel, McAfee, etc... always give details about the bugs that are present in their software.

.Brian's picture

Once its officially released, you should see these

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Be Creative. Be IT's picture

Hi guys,

It seems to me that SEP 12.1 RU3 and prior versions are incompatible with Windows 8.1 if you perform an upgrade from Windows 8 to 8.1

However, if you perform a clean installation of Windows 8.1 (full retail, not upgrade) and then install SEP 12.1 RU3, you will not encounter any incompatibility problems. That was what I did and I have no problems using SEP 12.1 RU3 on Windows 8.1 RTM (clean install).

MichaelD50's picture

You've been warned by a SEP Program Manager that it will take RU4 to be compatible with Windows 8.1.

Just because it installed without error does not mean it is compatible or is working properly.

Feel free to do whatever you think is best but YMMV.

MJD

AjinBabu's picture

Hi, 

Windows 8.1 is no supported by SEP's new release, will have to wait for the new release of SEP.

Regards

Ajin

 

SameerU's picture

Hi Ajin

You mean to say SEP 12.1.4 will not support Windows 8.1

Regards

 

SandeepJ's picture

SEP version: 12.1.4013.4013 supports for Microsoft Windows 8.1

 

AJ_01's picture

12.1.4 has been released.

have you tried to install the client package on window 8.1?

What is the status of your issue?
Don't forget to mark thread as solved with the answer that helps you.
 

Regard

AJ

.Brian's picture

mtju,

Have you been able to download and install RU4?

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