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SEP client for windows 8

Created: 12 Jun 2013 | 20 comments

i have deplyed SEP11 for some time,but its client dose not work on windows 8,is there anything i can download to solve this problem?

thx

Operating Systems:

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pete_4u2002's picture

SEP 11 does not support windows 8.

SEP 12.1 Ru 2 onwards the Windows 8 OS compatibility is there.

check this link

http://www.symantec.com/docs/TECH174348

 

 

.Brian's picture

11.x does not support Windows 8. Move to SEP 12.1 RU2 or higher

See here:

About Windows 8 and Symantec Endpoint Protection 12.1

Article:TECH174348  |  Created: 2011-11-14  |  Updated: 2013-06-12  |  Article URL http://www.symantec.com/docs/TECH174348

 

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W007's picture

Hello

SEP 12.1.2  are first version which are support windows 8.You can go new sep version12.1.RU3.

https://www-secure.symantec.com/connect/forums/lat...

Latest Symantec Endpoint Protection Releases - SEP 12.1 RU2 and SEP 11.0 RU7 MP3

https://www-secure.symantec.com/connect/articles/l...

 

Don't forget to mark your thread as 'SOLVED' with the answer that best helped you.

pete_4u2002's picture

SEP 12.1 RU3 is the latest version.

you may refer this link to upgrade to SEP 12.1 RU3

 Upgrading or migrating to Symantec Endpoint Protection 12.1.3 (RU3)

http://www.symantec.com/business/support/index?page=content&id=TECH206823

xptking's picture

thank you for your quick replies.

as i do not have a plan to upgrade SEP11 to SEP12 in 2013,i need a temporary solution,both managed and unmanaged clients are acceptable.

raju123's picture

as i do not have a plan to upgrade SEP11 to SEP12 in 2013,i need a temporary solution,both managed and unmanaged clients are acceptable.

For Windows 8 you can install the SEP Client 12.1 ru3. For other window you can continue with old version.

For licensing or download ing package you can read the attach forum comments

http://www.symantec.com/connect/forums/where-can-i-locate-sep-121-release-update-ru-2-win-8

Article URL http://www.symantec.com/docs/TECH174348

W007's picture

Hello,

If you have SEP 12.x Licence key you can download unmanaged sep client package for Symantec file connect.

https://symantec.flexnetoperations.com/control/symc/registeranonymouslicensetoken

 

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Ambesh_444's picture

Hi,

For windows 8 you can install SEP 12.1.2 or SEP 12.1.RU3

https://www-secure.symantec.com/connect/forums/lat...

About Windows 8 and Symantec Endpoint Protection 12.1

http://www.symantec.com/docs/TECH174348

 

Thank& Regards,

Ambesh

"Your satisfaction is very important to us. If you find above information helpful or it has resolved your issue. Please don't forget to mark the thread as solved."

Sachin Sawant's picture

up great to SEP 11 to SEP 12.1 RU2 and check.

http://www.symantec.com/docs/TECH174348

 

arvindsymantec's picture

you need to upgrade your SEPM from 11.7 RU7 MP2 to 12.1 as the 12.x clients won't be managed by your SEPM 11.x.

SameerU's picture

Hi

Please download SEP 12.1 RU2 and install the same on Windows 8

Regards

 

raju123's picture

You can download the client package of 12.1 RU3.

There is one known issue in 12.1 RU2 for Window 8 which fixed in 12.1 RU3.

After applying Microsoft update KB2781197 to a Windows 8 computer, the 
Symantec Endpoint Protection client installer fails
Fix ID: 3123310
Symptom: The following lines are from the SEP_INST.log generated from a failed installation attempt:
(SERVER) MSI (s) (04:18) [08:56:49:093]: Executing op: 
CustomActionSchedule(Action=ShowServiceProgress,ActionType=3073,Source=BinaryDa
ta,Target=ShowServiceProgress,CustomActionData={3771A34D-2132-48EA-A486-
D62ECDF9D553};SOFTWARE\Symantec\Symantec Endpoint Protection;Executing install 
script via service;)
(SERVER) MSI (s) (04:5C) [08:56:49:250]: Invoking remote custom action. DLL: 
C:\WINDOWS\Installer\MSI6B0.tmp, Entrypoint: ShowServiceProgress
(UNKNOWN) ScriptGen: ShowServiceProgress() MSIRUNMODE_SCHEDULED 
(UNKNOWN) ScriptGen: ShowServiceProgress() calling 
WaitForSingleObject(scriptStarted) ... 
(UNKNOWN) ScriptGen: ShowServiceProgress() WaitForSingleObject(scriptStarted) 
returned WAIT_OBJECT_0 
(UNKNOWN) ScriptGen: ShowServiceProgress() script execution failed.
(UNKNOWN) ScriptGen: ShowServiceProgress() reset script failure event.
(UNKNOWN) ScriptGen: ShowServiceProgress() is returning an error (so close to 
the end!) 
(UNKNOWN) CustomAction ShowServiceProgress returned actual error code 1603 
(note this may not be 100% accurate if translation happened inside sandbox)
Solution: For installations on Windows 8, removed the option to enable/disable Windows Defender after 
install, as this is no longer supported. Windows Security Center (WSC) will automatically disable Windows 
Defender when Symantec Endpoint Protection registers with WSC.
Chetan Savade's picture
Hi,
 
Thank you for posting in Symantec connect.
 
I would be glad to answer your question, 
 
None of the SEP 11.x version is supported with Windows 8.  
 
Latest version by Symantec for SEP 11.x version is SEP 11 RU7 MP3.

System requirements: 11.0.7 Release Update 7, Under Supported operating system Windows 2012 server is not listed.

http://www.symantec.com/docs/TECH165172

Symantec started supporting Windows 2012 with SEP 12.1 RU2 version. You can upgrade from SEP 11.x to SEP 12.1 is using SEP 11.x version

Check this article for more details:

About Windows 8 and Symantec Endpoint Protection 12.1

http://www.symantec.com/docs/TECH174348 

 

Chetan Savade
Sr Technical Support Engineer, Endpoint Security
Enterprise Technical Support
CCNA | CCNP | MCSE | SCTS |

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Jwelina's picture

Hey,

SEP 12.1 Ru 2 onwards the Windows 8 OS compatibility is there.

http://www.symantec.com/docs/TECH174348

xptking's picture

thank you all.

i'm afraid i do not have that SN to download the client,and i am not sure if it is lagel.

 

Sumit G's picture

Hi XPTKING,

Call licensing team for the asstiance on License.

Check the below thread

https://www-secure.symantec.com/connect/forums/los...

Regards

Sumit G.

KalpeshParmar's picture

Hi,

SEP 11.X will not work for Windows 8, you need upgrad to SEP 12.1 Ru 2.

A. Wesker's picture

Hi,

 

Ensure you do not have Microsoft Security Essential installed on your Windows 8 machine and ensure indeed to disable entirely Windows Defender before running the setup install package of SEP 12.1 RU2.

 

Kind Regards,

A. Wesker

SameerU's picture

Hi

Please download the SEP 12.1.3 and install the same

Regards