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SEP Clients Displays Event ID : 1005 and Event ID:76 after migration to 11.0.4202.75

  • 1.  SEP Clients Displays Event ID : 1005 and Event ID:76 after migration to 11.0.4202.75

    Posted Jun 08, 2009 02:47 PM
    We planned to migrate our SEP Clients from SEP 11.0.2000 to SEP 11.0.4202.75. Symantec Tech Support had asked us to deploy SEP 11.0.4000 and then deploy 11.0.4202.75. The migration was done accordingly and installation was successful. But these entries are being logged on. Could you please address this issue , look like the servers might restart on its own which will affect our production

    Event ID: 1005
    Event Type: Information
    Event Source: MsiInstaller
    Event Category: None
    Event ID: 1005
    Date: 6/8/2009
    Time: 10:10:23 AM
    User: NT AUTHORITY\SYSTEM
    Computer: Server A
    Description:
    The Windows Installer initiated a system restart to complete or continue the configuration of 'Symantec Endpoint Protection'.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Data:
    0000: 7b 44 36 38 39 42 34 31 {D689B41
    0008: 38 2d 32 33 35 41 2d 34 8-235A-4
    0010: 32 39 30 2d 41 30 41 35 290-A0A5
    0018: 2d 41 37 35 45 34 39 30 -A75E490
    0020: 45 30 33 35 31 7d 2c 20 E0351},
    0028: 33 30 31 30 3010

    Event ID: 76
    Event Type: Information
    Event Source: Symantec AntiVirus
    Event Category: None
    Event ID: 76
    Date: 6/8/2009
    Time: 11:10:09 AM
    User: N/A
    Computer: Server A
    Description:


    TruScan has generated an error: code 15: description: Scan not supported (Invalid OS)



  • 2.  RE: SEP Clients Displays Event ID : 1005 and Event ID:76 after migration to 11.0.4202.75

    Posted Jun 08, 2009 02:59 PM


  • 3.  RE: SEP Clients Displays Event ID : 1005 and Event ID:76 after migration to 11.0.4202.75

    Posted Jun 08, 2009 03:12 PM
    It wont reboot the system..So it can be ignored.