SEP Clients Fail to Update after Installing LiveUpdate Administrator
We are running Symantec Endpoint Protection Manager v.11. For some odd reason, this product does not allow client updates to be scheduled when clients use the default management server to receive updates. We have some computers that must be updated on a schedule, so I installed LiveUpdate Administrator on another server and configured a policy for those computers to get their updates from the LUA server. This works fine, but now the clients in the original policy don't get updates from the default management server. They seem to believe that they have the latest updates. The shield has the green dot and status says "Your computer is protected," but the date of the virus definitions is two days old. The management server also seems to think it has the latest updates. If I highlight the site and click "Download LiveUpdate Content," it says everything is up to date. If I remove the policy containing the LUA server and restart the SEP services, the management server and clients update correctly again. What could be wrong? Isn't SEP supposed to be able to do this?