Endpoint Protection

 View Only

  • 1.  Sep communication failed not able to regain it through sylink replacer or package upgrade

    Posted Sep 15, 2012 02:19 AM

    Hi,

        We r using SEPM 12.1. i have more than 1000 sep clients, we had deployed stringent policies such as blocking write on C drive , now due to some problem the the communication has failed and to re-establish communication we tried to replace sylink file using sylink replacer 12.1 or upgrade package by slecting the option remove previous policies and communication settings. Since we have blocked the C drive none of the above methods r working. We manually replaced sylink files on some clients that helped in re-establishing the communication.Now since we have more than 1000 clients geographically distributed manually replacing the sylink file is not an solution. Please help me in this



  • 2.  RE: Sep communication failed not able to regain it through sylink replacer or package upgrade

    Broadcom Employee
    Posted Sep 15, 2012 02:32 AM

    are the machines part of AD, if yes use the script.



  • 3.  RE: Sep communication failed not able to regain it through sylink replacer or package upgrade

    Posted Sep 15, 2012 02:50 AM

    yeah its integrated with AD now please help me move forward



  • 4.  RE: Sep communication failed not able to regain it through sylink replacer or package upgrade

    Broadcom Employee
    Posted Sep 15, 2012 03:05 AM

    create a script to copy the sylink.xml file



  • 5.  RE: Sep communication failed not able to regain it through sylink replacer or package upgrade

    Posted Sep 15, 2012 03:09 AM

    I dont know how to do it .if u have any documents,procedures or methods please post



  • 6.  RE: Sep communication failed not able to regain it through sylink replacer or package upgrade
    Best Answer

    Broadcom Employee