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Sep communication failed not able to regain it through sylink replacer or package upgrade

Created: 14 Sep 2012 | Updated: 16 Feb 2013
Samir Ahmed's picture
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Hi,

    We r using SEPM 12.1. i have more than 1000 sep clients, we had deployed stringent policies such as blocking write on C drive , now due to some problem the the communication has failed and to re-establish communication we tried to replace sylink file using sylink replacer 12.1 or upgrade package by slecting the option remove previous policies and communication settings. Since we have blocked the C drive none of the above methods r working. We manually replaced sylink files on some clients that helped in re-establishing the communication.Now since we have more than 1000 clients geographically distributed manually replacing the sylink file is not an solution. Please help me in this

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pete_4u2002's picture
pete_4u2002
Symantec Employee
14
Sep
2012
Votes
0

are the machines part of AD,

are the machines part of AD, if yes use the script.

Samir Ahmed's picture
Samir Ahmed
Partner
Accredited
14
Sep
2012
Votes
0

yeah its integrated with AD

yeah its integrated with AD now please help me move forward

pete_4u2002's picture
pete_4u2002
Symantec Employee
15
Sep
2012
Votes
0

create a script to copy the

create a script to copy the sylink.xml file

Samir Ahmed's picture
Samir Ahmed
Partner
Accredited
15
Sep
2012
Votes
0

I dont know how to do it .if

I dont know how to do it .if u have any documents,procedures or methods please post

pete_4u2002's picture
pete_4u2002
Symantec Employee