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SEP - Content Folder is Big

Created: 14 Jan 2011 | 20 comments
Khue's picture
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I have 2 folders in the content folder of the SEPM that seem to be rather large. I haven't really been historically tracking the size of these folders routinely, however they are both around 3 gigs in size. Combine with the other folders in the Content directory, the sum adds up to about 6.5 gigs of data. Is this pretty normal? As a side note, the two folders that are large seem to be tracking content for the same day, they both contain folders dated for the same day. Is it possible that the SEPM could be downloading and maintaining redundant data?

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Prachand's picture
14
Jan
2011
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The two folders you are

The two folders you are referring , one of them may bay C60D------- , it is the folder for 32 bit defs and the other would be for the 64 bit defs

What is the version of SEP you have ?

Also what is the  value “Content revision to keep”  you have? If the value is a bit high then 6  gigs  is NOrmal

 

 Is it possible that the SEPM could be downloading and maintaining redundant data?

---NO

Prachand Kumar MCSE-2003 Symantec Technical Specialist (SCTS)

Samuel_L's picture
14
Jan
2011
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Kindly check the "Number of

Kindly check the "Number of Content Revisions to keep" settings in the SEPM console by going to Admin>Servers>Local Site Properties>LiveUpdate settings

By default, the value is 3. If this number is increased, this would proportionally affect the size of the Content folder

Vikram Kumar-SAV to SEP's picture
14
Jan
2011
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Well Also make sure they are

Well Also make sure they are not corrupt and you are using the RU6 or higher.

If you have 100 or less clients keep the content revision to 3

Khue's picture
14
Jan
2011
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Prachand: We maintain both

Prachand:

We maintain both 32-bit and 64-bit definitions, so this makes a lot of sense. We are currently at RU6. According to the server we are keeping 10 content revisions.

Samuel_L:

As mentioned above we are apparently keeping 10 content revisions. I don't ever recall manually messing with this value. Should I change it to 3?

Vikram:

I am currently using RU6. Is that enough to prevent the content from being corrupt? How can I tell if content is corrupt? Currently we have about 400 clients associated with the SEPM server (although 150 clients operate on their own GUPs). We are currently planning on scaling to a capacity of 1000 computers. What is your opinion of how many content revisions I should keep?

Prachand's picture
14
Jan
2011
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If bandwidth no a concern

If bandwidth no a concern then atleast 10

Prachand Kumar MCSE-2003 Symantec Technical Specialist (SCTS)

Samuel_L's picture
14
Jan
2011
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On my test machine, I have

On my test machine, I have the Number of content revisions set to 3 and the size of the Content folder is approx 2GB. On another case, the number was set to 120 revisions and the size of the Content folder was around 110GB.

So the size of one content revision would be approximately around 600-800 MBs. Considering that, I guess 6.5GB would be a normal size for 10 content revisions. 

You can leave the value to 10 if your disk capacity allows. The impact would be that if a SEP client which has not connected to the SEPM in a while (Eg: User is on vacation, etc) is outdated beyond the number of content revisions mentioned, it would prompt the SEPM to download the Full Definition file which would cost bandwidth.

Khue's picture
14
Jan
2011
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I will test trimming it back

I will test trimming it back to 5 revisions. That sounds like a good compromise. Most of our sites have GUPs at the moment so I am not TOO worried about bandwidth. Obviously the clients who fall out of compliance for too long would simply be taking up local network bandwidth and not WAN bandwidth. 

Prachand's picture
14
Jan
2011
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Best Practices for

Best Practices for configuring the number of content revisions to keep in Symantec Endpoint Protection Manager

http://www.symantec.com/business/support/index?page=content&id=TECH92225&actp=search&viewlocale=en_US&searchid=1295019064103

Prachand Kumar MCSE-2003 Symantec Technical Specialist (SCTS)

allmost's picture
09
Mar
2011
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160G folder

I have over time had numerous different reacurring issues with bloated symantec folders both on our SBS2003 server and on isolateded clients and have in general muddeled thru to a temporary soloution.

Can any one help me with this folder:

C:\Program Files\Symantec\Symantec Endpoint Protection Manager\Inetpub\content

getting reaaaaaaaaaaaaaaaaaaaaaaaaaallly big, 160g's at this point.

Or is this normal?

 

11.0.1000.135

 

thankyou

MichaelD50's picture
09
Mar
2011
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Known issue

Hi allmost

What you are experiencing was common with the very outdated version of SEP you have been running.

Depending on the size of your deployment, with all the positive changes made to the product since your version, you may want to fully remove your SEPM install and start over fresh with SEPM RU6 MP2.

Upgrading and reconnecting your clients is not a difficult task.

Michael

Ted G.'s picture
09
Mar
2011
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This is a known issue with

This is a known issue with the MR1 build, you will need to migrate up to RU6MP2 in order to resolve this issue.

Title: SEPM has large number of files in the \SEPM\Inetpub\content folder
http://www.symantec.com/business/support/index?pag...

Ryan_Dasso's picture
09
Mar
2011
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Umm... Wait a second...

The most critical question to this case has not been asked or answered:

What folder is growing so large?

Everyone just jumps to the conclusion that it's related to the content revisions... but we honestly don't even know if this is the case! Maybe it is... in fact, it probably is... but before we go about offering solutions to the problem, lets make sure we're fixing the right problem.

Ted G.'s picture
10
Mar
2011
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Did you happen to read the

Did you happen to read the title of the post by any chance?

Also from the post I replied to:

"Can any one help me with this folder:

C:\Program Files\Symantec\Symantec Endpoint Protection Manager\Inetpub\content"

I'm pretty sure that explains the issue. If you werent referring to my post then disregard this reply. :)

mssym's picture
09
Mar
2011
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if you keep 10 revisions of

if you keep 10 revisions of the contents, ~6GB spaces on SEPM will be used, this is normal and expected, you do not need to upgrade to RU6 MP2 for this purpose then. You will need to do your own due deligence how many revisions you will need based on the network bandwith you have and total numbers of the clients will get the definition from the SEPM. 

allmost's picture
10
Mar
2011
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content folder

there are 14 files in the content folder totalling 160G

One is 149G

the next largest is 6G

then 16.G.1,5G  and down from there

 

Are these "revisions" and do I upgrade or as you say do "due diligence" .....................and what would that be in this case?

 

Net Administrator in a very small office and because nobody else gives a Sh.....................t 

 

Not because I are one.  :)

Ted G.'s picture
10
Mar
2011
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Yes those are revisions.

Yes those are revisions. However, what you are seeing is a product defect that's long been resolved. Unless you have the SEPM set to keep ~100 revisions of definitions that is. Since you are running MR1, you will need to migrate to RU6a to resolve the issue. You cannot go directly to RU6MP2 as that's not a supported migration path.

allmost's picture
10
Mar
2011
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Thank you

Thank you

melvinmena22@hotmail.com's picture
10
Mar
2011
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saludos. Saludos a todos. me

saludos.

Saludos a todos.

me interesa saber cual es la opcion para mantener el detalle o los logs  de los backup  realizados en el activity monitor.

melvinmena22@hotmail.com's picture
10
Mar
2011
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saludos; estoy usando

saludos;

estoy usando netbackup 6.5, y en el activity monitor el logs de los backup realizados solo me duran  aproximadamente 3 dias.

nesecito que alguien me diga que puedo hacer para tener  estos logs en el activity monitor por el tiempo que yo le asigne??

 

saludos.

 

melvin mena

melvinmena22@hotmail.com's picture
10
Mar
2011
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Greetings; I'm using

Greetings;

I'm using NetBackup 6.5, and the activity monitor the logs of the backup I made ​​only last about 3 days.

nesecito someone tell me I can do to have these logs in the activity monitor for the time that I assigned?

thanks in advance.

melvin mena

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