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SEP definition

Created: 08 Jul 2012 • Updated: 09 Jul 2012 | 13 comments
This issue has been solved. See solution.

Hi

Is it just me, or are the new SEP definition update running late?

My last update was on Friday 6th July 2012 r36.

DM

Comments 13 CommentsJump to latest comment

ohio_navigator's picture

Yes, same thing here.   It is currently Monday 7/9/12 1:45am EDT USA and the last definition file was released on 7/6/12.    This isn't like Symantec to go more than 24 hours without a release.   I wonder if something broke when they stopped releasing definitions for SAVCE on July 4th.   Anyways this isn't good as my policy is configured to alert when defs are three days out-of-date.  So in the morning when all the employees arrive they are all going to get pop-up alerts and start calling the helpdesk.  Ouch.

consoleadmin's picture

Hello the last updated Patch is avail on Sep Site is 20120706-036

Same patch is avail on my Server.

For the more information you can go through this link

http://www.symantec.com/security_response/definitions/download/detail.jsp?gid=savce

Latest Patch information is avail on the attach link.

Heop it help you

Thanks.

Chetan Savade's picture

Hi,

Yes, SEP definitions update running late. Symantec is aware of this problem.

You can verify the latest definitions on the below mentioned link

http://www.symantec.com/security_response/definitions.jsp

 

 

Chetan Savade
Technical Support Engineer, Endpoint Security
Enterprise Technical Support
CCNA | CCNP | MCSE | SCTS |

Don't forget to mark your thread as 'SOLVED' with the answer that best helps you.<

SMLatCST's picture

Chetan, as a Symantec employee, would you able to provide an official statement for why the defs are delayed, the ETA for when these will be updated, and if an Incident report will be generated and made available once the dust has settled?

Chetan Savade's picture

Hi,

I won't be able to comment on exact root cause however it was due to technical difficulties.

Latest update is new definitions are released now.

Check this: http://www.symantec.com/security_response/definiti...

Chetan Savade
Technical Support Engineer, Endpoint Security
Enterprise Technical Support
CCNA | CCNP | MCSE | SCTS |

Don't forget to mark your thread as 'SOLVED' with the answer that best helps you.<

SMLatCST's picture

...while the defs have been released for other products (Messageing Gateway, Scan Engine, Mail Security for Exchange, etc) the SEP ones have not yet been updated at the time of writing (see screenie)

Would you be able to give us a heads up when the SEP ones are available please?

SEPDEFS.JPG
Christoph_A's picture

Hi,

now our SEPM were able to load and process them. :-)

 

SMLatCST's picture

...the SEPM is now aware of newer updates available from Symantec.  It's too bad the below page has not yet been updated (at time of writing)sad

http://www.symantec.com/security_response/definitions.jsp

Any word on an official statement and incident report on this?  Or should we contact Symantec Support directly?

Chetan Savade's picture

Hi,

Probably there won't be any public incident report on this.

As I said earlier the definition delay is due to techinical difficulties.From Symantec Support also you will get the same answer.

 

Chetan Savade
Technical Support Engineer, Endpoint Security
Enterprise Technical Support
CCNA | CCNP | MCSE | SCTS |

Don't forget to mark your thread as 'SOLVED' with the answer that best helps you.<

Chetan Savade's picture

Hi,

Could you please recheck because  I can see below information.

File based protection (Traditional Antivirus)

Definitions Created: 7/6/2012
Definitions Released 7/9/2012
Extended Version: 7/6/2012 rev. 36
Definitions Version: 140706aj
Sequence Number: 135796
Number of Signatures: 18,797,185

 

Chetan Savade
Technical Support Engineer, Endpoint Security
Enterprise Technical Support
CCNA | CCNP | MCSE | SCTS |

Don't forget to mark your thread as 'SOLVED' with the answer that best helps you.<

SMLatCST's picture

...I'm not quite sure what you mean.  You've confirmed that it's showing the defs from last Friday...

"Extended Version: 7/6/2012 rev. 36"

Chetan Savade's picture

Hi,

Best way to check latest definitions is to check certified definitions.

http://www.symantec.com/security_response/definiti...

It takes time to replicate certified definitions details on home tab.

http://www.symantec.com/security_response/definiti...

 

Chetan Savade
Technical Support Engineer, Endpoint Security
Enterprise Technical Support
CCNA | CCNP | MCSE | SCTS |

Don't forget to mark your thread as 'SOLVED' with the answer that best helps you.<

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