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SEP deployment errors

Migration User

Migration UserNov 30, 2013 04:49 AM

Migration User

Migration UserJan 05, 2014 04:59 AM

  • 1.  SEP deployment errors

    Posted Nov 26, 2013 05:19 AM

    Hi

    Is there any sort of errors list for sep deployment?

    Thanks



  • 2.  RE: SEP deployment errors

    Posted Nov 26, 2013 05:24 AM

    There is no predefined error list.

    Symantec Endpoint Protection 12.1: Installing the Manager for the first time and deploying clients

     

    Article:TECH163580 | Created: 2011-06-29 | Updated: 2013-11-08 | Article URL http://www.symantec.com/docs/TECH163580

    Getting up and running on Symantec Endpoint Protection for the first time

     

    Article:HOWTO80988 | Created: 2012-10-24 | Updated: 2013-10-07 | Article URL http://www.symantec.com/docs/HOWTO80988

     



  • 3.  RE: SEP deployment errors

    Broadcom Employee
    Posted Nov 26, 2013 05:32 AM

    you need to check for the install log file and information around the line return value 3



  • 4.  RE: SEP deployment errors

    Broadcom Employee
    Posted Nov 26, 2013 07:28 AM

    Hi,

    Thank you for posting in Symantec community.

    There is not any such list.

    You can refer fix notes if having any issue with version of SEP prior to SEP 12.1 RU4.

    http://www.symantec.com/docs/TECH163829



  • 5.  RE: SEP deployment errors

    Posted Nov 26, 2013 08:41 AM

    There is no list with errors. If a problem occurs, post the SEP_INST.log file located in %temp% directory for review



  • 6.  RE: SEP deployment errors

    Posted Nov 30, 2013 04:49 AM

    Do you need more help here ?



  • 7.  RE: SEP deployment errors

    Posted Nov 30, 2013 04:59 AM

    Hi,

    In the logs you can find such " line return value 3" what would i understand if the value is 3 or 8 or whatever, that is why i am asking if there is any error list?

    Thanks



  • 8.  RE: SEP deployment errors



  • 9.  RE: SEP deployment errors

    Posted Nov 30, 2013 06:40 AM

    From logs you chack the error returned values as well as the client installation status at the last of error log. There is no paritcular document for error log

    check below some ex

    https://www-secure.symantec.com/connect/forums/sep-fail-install-or-rollback-issue-clients

    http://www.symantec.com/business/support/index?page=content&id=TECH153687

    http://www.symantec.com/docs/TECH95608



  • 10.  RE: SEP deployment errors

    Posted Nov 30, 2013 09:59 AM

    Hi, 

    You can check the error logs on SEP_INST.log by dafault located at %temp%.

    Regards

    Ajin



  • 11.  RE: SEP deployment errors

    Posted Dec 01, 2013 05:28 AM

    Hi Ajin,

    What i need is the errors that come after deployment fail from SEPM, not fail when it reach to the targeted machine.

    Thanks



  • 12.  RE: SEP deployment errors

    Posted Dec 01, 2013 09:04 AM

    Hi,

    If Target machine sep installation fails you can find fail machine in SEPM console  (display download arrow and red X) as per below screen shot.3.JPG

    You can go particular machine and find Error why sep installation fails.that information provide EP_INST.log.



  • 13.  RE: SEP deployment errors

    Posted Dec 01, 2013 12:38 PM

    Hi, 

    I think there is no such specified list available.

    Regards

    Ajin

     



  • 14.  RE: SEP deployment errors

    Posted Dec 01, 2013 09:27 PM

    Installation errors are usually produced by the Windows Installer (msiexec.exe or the likes).

    They are usually inside the installation logfile mentioned a lot of times in this thread.

    If you want to know more about deployment errors, check this:

    Windows Installer Error Messages:

    http://msdn.microsoft.com/en-us/library/aa372835%28v=vs.85%29.aspx

    It maybe a Microsoft site, but somehow they are related to what you are asking.

    Hope that helps.



  • 15.  RE: SEP deployment errors

    Posted Jan 05, 2014 04:59 AM
    Do you need more help here ?


  • 16.  RE: SEP deployment errors
    Best Answer

    Trusted Advisor
    Posted Jan 08, 2014 05:16 AM

    In current release notes for the specific SEPM versions there is a known issues section.

    http://www.symantec.com/business/support/index?page=content&id=TECH163829