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SEP is destructive

Created: 07 Jan 2008 • Updated: 24 May 2010 | 2 comments
I installed SEP on SBS 2003.  the damage it caused is far greater than any virus threat it is protecting against.  This software is BAD.  I have been working with Symantec Tech Support for a week trying to get it off the server.  It is far more difficult than any virus to remove.
SEP is the worst application ever.
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GaZZaW's picture
Hello,
 
I would be interested to know how you installed SEP. I have installed SEP( in a test environment of course) and have had no problems whatsoever.
 
Gary
symantec hurt me's picture
I installed SEP on a SBS 2003 box in December.  First I installed SEPM and that seemed to totally overload the system.  i uninstalled it and installed SEP.  this crashed the server. 
I used the add/remove programs to remove SEPM and SEP.  But, there seemed to be parts of the Symantec program left over that prevented any other Av from being installed.  I also prevented the Routing and Remote Access service to start.  Since about 1/2 the users on this system use a VPN to get work done, this was a major issue.
Symantec provided 4 uninstall tools.  All four of them did not uninstall SEP.  3 of them crashed the server. 2 of them caused a corrupt Exchange database.
I did the manual uninstall and removed about 250 keys from the registry.
After 3 weeks of instability and a lot of down time, Symantec escalated the case and put me in touch with somebody who actually understood the product.  It seems that there was still a registry key that was not removed by the previous 5 attempts to uninstall it that was causing the VPN to not start. 
I have no idea why an AV application would change keys for the VPN service.
3 1/3 weeks of problems.
SEP should have been tested.
The uninstall tool should have been tested.
Symantec has no excuse for this type of lame product.