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SEP Error . 060xc004d401

Created: 08 Jan 2013 • Updated: 14 Jan 2013 | 8 comments
This issue has been solved. See solution.

Hello All,

Sep on one Server, After rebooting the Server we are  Getting error 060xc004d401),

Can any one help me in this issue..Urgently

Comments 8 CommentsJump to latest comment

Ambesh_444's picture

Hi,

Please provide me below detaiils.

 

SEPM Version: 
MP Level: 
Managed State: Managed/UnManaged 
Server Operating System: 
Server Service Pack: 
Environment: Domain/Workgroup
Number of SEP Clients: 
Client Operating System: 
Client Service Pack: 
Database: SQL/Embedded
Database Type: Local/Remote
Database Replication: 
Database Failover: 
From when the issue started: 
Any change made on the server Hardware/Software) that resulted the issue :
 
Awaiting your response.
 

 

Thank& Regards,

Ambesh

"Your satisfaction is very important to us. If you find above information helpful or it has resolved your issue. Please don't forget to mark the thread as solved."

Jackie007's picture

HI,

Please provide error screen shot ?

Did you received error on SEPM console or SEP client ?

Do you have try repair add remove program ?

If you received error on SEPM console..

can you post the scm-server-0.log?

Please try to repair..

 

 

 

Thanks....

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rashmishirodkar1@yahoo.com's picture

Hi,

Please find the below required details.

SEPM Version : 12.1
Managed State : Unmanaged
Server Operating System : Windows 2008 R2
Server Service Pack : SP2
Environment : Domain
Number of SEP Clients : 800
Client Operating System : XP
Client Service Pack : SP1
Database : Embedded
Database Type : Local/Remote
Database Replication : No
Database Failover : No
From when the issue started : Yesterday
Any change made on the server Hardware/Software) that resulted the issue : No.

Please let me know if anything require.

Jackie007's picture

try repair add remove program ..

Please provide error screen shot ?

Thanks....

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pete_4u2002's picture

havent come across this error?
is it SEP related error? can you post the screen shot?
also check the application event viewer for this incident.

Jackie007's picture

Yes ,

I haven't find this type error...

I guess this is not a SEP releated Error may some application or windows issue..

Please share error screen shot so we can be better understand...

Thanks....

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Ambesh_444's picture

 

Hi,
Even have not find this type error,
 
Please find my observation on this issue.
 
1. SEP need to be upgrade in the first place.here as you are currently using 12.1.671.4971,
   which is the first release of the software.Requet you to pls upgrade the server with latest version of sep.
2. The Error Message that you get "060xc004d401" is a windows activation error message. 
3. SP2 need to applied on the server.
 
 
I hope problem will be solved, Once you upgrade the server with latest version of sep and applied SP2 

 

Thank& Regards,

Ambesh

"Your satisfaction is very important to us. If you find above information helpful or it has resolved your issue. Please don't forget to mark the thread as solved."

SOLUTION
Chetan Savade's picture

Hi,

As everyone stated please attach the screenshot.

Chetan Savade
Sr.Technical Support Engineer, Endpoint Security
Enterprise Technical Support
CCNA | CCNP | MCSE | SCTS |

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