Endpoint Protection

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  • 1.  SEP Error . 060xc004d401

    Posted Jan 09, 2013 12:23 AM

    Hello All,

    Sep on one Server, After rebooting the Server we are  Getting error 060xc004d401),

    Can any one help me in this issue..Urgently



  • 2.  RE: SEP Error . 060xc004d401

    Posted Jan 09, 2013 12:25 AM

    Hi,

    Please provide me below detaiils.

     

    SEPM Version: 
    MP Level: 
    Managed State: Managed/UnManaged 
    Server Operating System: 
    Server Service Pack: 
    Environment: Domain/Workgroup
    Number of SEP Clients: 
    Client Operating System: 
    Client Service Pack: 
    Database: SQL/Embedded
    Database Type: Local/Remote
    Database Replication: 
    Database Failover: 
    From when the issue started: 
    Any change made on the server Hardware/Software) that resulted the issue :
     
    Awaiting your response.
     


  • 3.  RE: SEP Error . 060xc004d401

    Posted Jan 09, 2013 12:32 AM
    Hi, Please find the below required details. SEPM Version : 12.1 Managed State : Unmanaged Server Operating System : Windows 2008 R2 Server Service Pack : SP2 Environment : Domain Number of SEP Clients : 800 Client Operating System : XP Client Service Pack : SP1 Database : Embedded Database Type : Local/Remote Database Replication : No Database Failover : No From when the issue started : Yesterday Any change made on the server Hardware/Software) that resulted the issue : No. Please let me know if anything require.


  • 4.  RE: SEP Error . 060xc004d401

    Posted Jan 09, 2013 12:32 AM

    HI,

    Please provide error screen shot ?

    Did you received error on SEPM console or SEP client ?

    Do you have try repair add remove program ?

    If you received error on SEPM console..

    can you post the scm-server-0.log?

    Please try to repair..

     

     

     



  • 5.  RE: SEP Error . 060xc004d401

    Posted Jan 09, 2013 12:33 AM

    try repair add remove program ..

    Please provide error screen shot ?



  • 6.  RE: SEP Error . 060xc004d401

    Broadcom Employee
    Posted Jan 09, 2013 12:39 AM
    havent come across this error? is it SEP related error? can you post the screen shot? also check the application event viewer for this incident.


  • 7.  RE: SEP Error . 060xc004d401

    Posted Jan 09, 2013 12:50 AM

    Yes ,

    I haven't find this type error...

    I guess this is not a SEP releated Error may some application or windows issue..

    Please share error screen shot so we can be better understand...



  • 8.  RE: SEP Error . 060xc004d401
    Best Answer

    Posted Jan 09, 2013 12:53 AM

     

    Hi,
    Even have not find this type error,
     
    Please find my observation on this issue.
     
    1. SEP need to be upgrade in the first place.here as you are currently using 12.1.671.4971,
       which is the first release of the software.Requet you to pls upgrade the server with latest version of sep.
    2. The Error Message that you get "060xc004d401" is a windows activation error message. 
    3. SP2 need to applied on the server.
     
     
    I hope problem will be solved, Once you upgrade the server with latest version of sep and applied SP2 


  • 9.  RE: SEP Error . 060xc004d401

    Broadcom Employee
    Posted Jan 09, 2013 05:46 AM

    Hi,

    As everyone stated please attach the screenshot.