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SEP fails to replicate properly between servers

Created: 07 Sep 2010 | 9 comments
Matau's picture
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Hi,

we're experiencing a strange issue with SEP (ver. 11) here. We've got two servers to monitor the other servers but somehow these two servers never seem to show the correct amount of machines they're supposed to monitore. Refreshing won't help unless we delete the files in the 'inbox' and 'outbox' folders. Then it will show the correct number (nearly 1000) but over the next days this number declines until it is at around 600 or even 400. Replication is set to auto, we tried to change it to manual but that didn't solve it. Any ideas?

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AravindKM's picture
07
Sep
2010
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Which is the version of

Which is the version of SEPMs?
How it is configured(replication partner,fail over)?

Please don't forget to mark your thread solved with whatever answer helped you : ) Thanks & Regards Aravind

Matau's picture
07
Sep
2010
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SEPM version is

SEPM version is 11.0.5002.333

where can I find the configuration? I'm sorry, I'm just the new guy and I don't have any experience with SEPM.

AravindKM's picture
07
Sep
2010
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How many SEPMs you have.? In

How many SEPMs you have.?
In SEPM go to Admin-->servers---->local site ,under replication partners how may members are present?

Please don't forget to mark your thread solved with whatever answer helped you : ) Thanks & Regards Aravind

VKalani's picture
07
Sep
2010
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I think, it would  be  better

I think, it would  be  better to be on the  latest  version instead of an old  version like 11.0.5002.XXX. You can download it from https://fileconnect.symantec.com

The latest  version is 11.0.6100.XXX.

-VKalani

Matau's picture
08
Sep
2010
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There's one server under the

There's one server under the replication partners bullet point. I was told by a colleague that our system is configured that if one server fails the other one starts doing both their work. Other than that each region is configured to try to contact their 'own' server first.

Concerning updates I was told that we updated the software about three times now just to solve this issue and it never helped so far.

thanks for the help

AravindKM's picture
08
Sep
2010
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Whether both sits in the same

Whether both sits in the same LAN?is there any firewall between these two servers?

Please don't forget to mark your thread solved with whatever answer helped you : ) Thanks & Regards Aravind

Matau's picture
08
Sep
2010
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there's no firewall between

there's no firewall between the two, although they are not in the same LAN (different VLANs though, one server is located in Europe the other one in the USA)

AravindKM's picture
08
Sep
2010
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In SEPM go to

In SEPM go to Admin--->servers--->local site---->replication partners---><select your replication partner>--->Edit replication partner properties and select replication for logs in both directions,do a replication and try....

Please don't forget to mark your thread solved with whatever answer helped you : ) Thanks & Regards Aravind

Jason1222's picture
08
Sep
2010
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You have configured routing

You have configured routing between your VLans to allow communication over the different subnets?

What about broadcat traffic.  SEP uses ports 135 through 137 to pass along netbios information amongst other things for clients to communicate with the servers.

Each site is configured to use it's "local" server to update clients.  So, only the clients configured with each site, will "check-in" to those sites. 

When you look at the logs, do you see any replication errors?