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SEP feature set installation considerations

  • 1.  SEP feature set installation considerations

    Posted Aug 22, 2012 05:46 AM

    Hi @ all

    Since today, bevore I installed a SEP client on a machine I decided first, which SEP modules I want to use on it and after just installed the proper designed "Install feature set". Unfortunately I have to reinstall the client, when I want to add a module to the client because my SEP Server is just available over port 443... Can I not just install all features on the clients and servers and disable them in the policies without getting any error?

    Thanks for your help and ideas.



  • 2.  RE: SEP feature set installation considerations

    Trusted Advisor
    Posted Aug 22, 2012 06:00 AM

    Hello,

    When you are installing SEP on a machine with specific features, these features are not installed on the machine.

    To enable these Features, you would have to Install the features and only then the policies would be reflected to those Features.

    To install these Features you could either use Autoupgrade OR via installing the package OR adding these features from Add/ remove Programs on the local machine.

    Check these Articles:

    How Symantec Endpoint Protection protection features work together

    http://www.symantec.com/docs/HOWTO55268

    How to add or remove features to existing Symantec Endpoint Protection (SEP) client installations

    http://www.symantec.com/docs/TECH90936

    Symantec Endpoint Protection Recommended Best Practices for Securing an Enterprise Environment

    http://www.symantec.com/docs/TECH166816

    Hope that helps!!



  • 3.  RE: SEP feature set installation considerations

    Posted Aug 22, 2012 06:08 AM

    This article sounds good Mithun (http://www.symantec.com/docs/TECH166816) thanks for sharing.



  • 4.  RE: SEP feature set installation considerations

    Posted Aug 22, 2012 06:24 AM

    Hi Mithun, am I wrong or you don't get what I'm asking for?

    I'm asking for installing all features and disabling them via policy without getting any error.



  • 5.  RE: SEP feature set installation considerations

    Trusted Advisor
    Posted Aug 22, 2012 06:36 AM

    Hello,

    This is by design.

    Disabling the policies would show the error on the SEP client GUI, as these features are installed but disabled. To ensure the user is aware that the features may not work correctly.



  • 6.  RE: SEP feature set installation considerations

    Posted Aug 22, 2012 06:37 AM


  • 7.  RE: SEP feature set installation considerations

    Posted Aug 22, 2012 06:40 AM

    Yes I agree above comments.

    When you will be disabled any feature ,showing error on SEP Client GUI.



  • 8.  RE: SEP feature set installation considerations

    Posted Aug 22, 2012 07:32 AM

    Even when you withdraw the policies from SEPM the features will not be removed on the actual client.

     

    If after installation you decide to remove a feature(s) you have to use the add/remove features or the below doc should help you.

    MSI command line reference for Symantec Endpoint Protection 11.0

    http://www.symantec.com/business/support/index?page=content&id=TECH102668

    Hope that helps.



  • 9.  RE: SEP feature set installation considerations

    Broadcom Employee
    Posted Aug 22, 2012 07:41 AM

    Hi,

    There is no need to uninstall & reinstall.

    Q.Can I not just install all features on the clients and servers and disable them in the policies without getting any error?

    --> It's not the correct approach & I believe it's not possible also.

    Best option would be re-deoploy SEP packages.Either through remote push or auto upgrade.

    Upgrading clients by using AutoUpgrade. Auto upgrade method can remove installed features also.

    http://www.symantec.com/docs/TECH96789

     

     

     



  • 10.  RE: SEP feature set installation considerations

    Posted Aug 29, 2012 08:08 AM

    Hi Chetan

     

    Thanks for your information. Is AutoUpgrade available through SEPM Servers that are just available on port 443?

    Thanks for your information



  • 11.  RE: SEP feature set installation considerations

    Broadcom Employee
    Posted Aug 29, 2012 08:43 AM

    Hi,

    Push deployment ports, used on management servers and clients: TCP 139 and 445, UDP 137 and 138, and TCP ephemeral ports.

    Check following article for more details.

    Steps to prepare computers to install Symantec Endpoint Protection 12.1 client

    http://www.symantec.com/docs/TECH163112

    Which Communications Ports does Symantec Endpoint Protection use?

    http://www.symantec.com/docs/TECH163787



  • 12.  RE: SEP feature set installation considerations

    Posted Sep 04, 2012 06:00 AM

    Our could I just install the SEP Firewall and open all ports on it? This is the same as just not installing it, right?



  • 13.  RE: SEP feature set installation considerations

    Broadcom Employee
    Posted Sep 04, 2012 06:50 AM

    Yes, Installing SEP firewall & opening all the the ports is same as just not installing it.



  • 14.  RE: SEP feature set installation considerations
    Best Answer

    Posted Sep 05, 2012 04:09 AM

    So, the solution is:

    the following technologies can be installed and then be disabled by policy without getting an error:

    - Sonar
    - Auto Protect
    - Advanced download protection
    - SMTP/POP scanner
    - Network Intrusion Prevention
    - Browser Intrusion Prevention
    - Application Control
    - Device Control

    In order to pre-insall the firewall on the clients and disable it by policy without getting an error you have to implement a workarround by enabling a policy which just doesn't blocks any ports.