SEP - Firewall exeption not quite getting it (RTSP/video/IP-CCTV)....
Hi, and thanks in advance for your help.
I'm helping someone who has a small LAN and an IP based CCTV system, and SEP running with a management console pushing out all settings. I am a techie, familiair with firewalls, IT and management consoles, but I can't figure this out!
The CCTV system works via an ActiveX download in Internet Explorer. I have no idea how the Active X application works, but he website (http) is on port 6200, and the video stream (RTSP) is on port 5554. We've NAT'd and port forwarded these ports from the router/hardware firewall. Any client, on LAN or Internet (without SEP) on work fine.
So my laptop (no SEP) connects on the LAN quite happily and video streams.
For clients with SEP, the website and activeX download is fine, but no live video is streamed.
Clients with SEP also don't work externally, suggesting SEP is the problem
Anyway, on the mangement console, I've created new allow rules for TCP 6200,5554 and UDP 6200,5554 as local, and anther rule with the same as remote (as local didn't work), and then (I think) applied the policy to all devices, then got the laptop to "update policy" and the console shows the policy timestamp correctly - so assume it applied.
But it didn't work.
What am I doing wrong? I don't know if the live video requires "incoming" on port 5554 to receive a broadcast stream, or "outgoing" to connect to the CCTV and pull it?
Any ideas on how this needs to be set up? I have probably mis-understood the SEP terminology.
Thanks for any advice
(PS - I'm reading the manual pages and happy to set things up and I know what things are, just don't know exactly what I need for this situation)