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SEP has already been installed on SOME PC's and it was installed before the SEPM server was in place, I do not want to re install, I just want to get the clients to adhere to the SEPM server and report to it for updates

  • 1.  SEP has already been installed on SOME PC's and it was installed before the SEPM server was in place, I do not want to re install, I just want to get the clients to adhere to the SEPM server and report to it for updates

    Posted Sep 04, 2009 11:42 AM
    How can this be done? I have already added the machine to the SEPM server but I do NOT see that it is actively reporting. I do NOT want to re install it, I just want to get the stand Alones to communicate with the SEPM server as clients.

    Thank you


  • 2.  RE: SEP has already been installed on SOME PC's and it was installed before the SEPM server was in place, I do not want to re install, I just want to get the clients to adhere to the SEPM server and report to it for updates
    Best Answer

    Posted Sep 04, 2009 12:28 PM
    How to change a Symantec Endpoint Protection client from unmanaged to managed
     
    1.Copy of the file Sylink.xml from the server from C:\Program Files\Symantec\Symantec Endpoint Protection Manager\data\outbox\agent\
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    2. On the client computer , click Start > Run, type smc -stop, and click OK.
    3. Copy the Sylink.xml into the C:\Program Files\Symantec\Symantec Endpoint Protection folder, and replace any existing Sylink.xml file.
    4. Click Start > Run, type smc -start, and click OK


  • 3.  RE: SEP has already been installed on SOME PC's and it was installed before the SEPM server was in place, I do not want to re install, I just want to get the clients to adhere to the SEPM server and report to it for updates

    Posted Sep 04, 2009 01:13 PM
    You can create this sylink.xml file from the SEPM console also...
    Right click on the group to which you want to add the clients and export communication settings. It creates a xml file(You can save as sylink.xml).

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    Use Sylinkdrop as mentioned in the doc with this xml file to make the clients as managed....
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    .OR
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    You can use Sylink Remote and Sylink Replacer to  replace the sylink on more than on machine at the same time.
    Try these...

    https://www-secure.symantec.com/connect/articles/how-run-sylink-remote-replace-sylink-remotely

    https://www-secure.symantec.com/connect/downloads/sylink-remote

    https://www-secure.symantec.com/connect/downloads/sylinkreplacer-tool-connecting-sep-clients-sepm
    ______________________________________________________________


    Also check the firewall in the clients.
    You can disable or create a exception for SEP communication ports

    http://service1.symantec.com/support/ent-security.nsf/854fa02b4f5013678825731a007d06af/edda0cd89141a6788025734e004b6a02?OpenDocument



  • 4.  RE: SEP has already been installed on SOME PC's and it was installed before the SEPM server was in place, I do not want to re install, I just want to get the clients to adhere to the SEPM server and report to it for updates

    Posted Sep 04, 2009 01:32 PM
    imagebrowser image


  • 5.  RE: SEP has already been installed on SOME PC's and it was installed before the SEPM server was in place, I do not want to re install, I just want to get the clients to adhere to the SEPM server and report to it for updates

    Posted Sep 04, 2009 01:56 PM
    Select any of these numbered folder ( name starting with Number)  and copy the Sylink

    Once we replace the sylink , the client will move to the default group then you can move them in the respective group