Endpoint Protection

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  • 1.  SEP HELP

    Posted Mar 31, 2015 02:24 PM

    I have tried opening a Tech Support Case, but the request form is not recognizing my product version as valid. The version I have installed is Symantec Endpoint Protection 11.0.5002.333. It is installed on my personal computer. I have gotten the attached blue screen and have been advised to uninstall SEP. So far I have been unable to uninstall using Windows Installer in Safe Mode. Please help me find where I can get CleanWipe.



  • 2.  RE: SEP HELP
    Best Answer

    Posted Mar 31, 2015 02:24 PM

    Just put in a version of 11.x that shows up. The latest version of Cleanwipe will remove both 11.x and 12.1 versions.

    Cleanwipe is only available via Symantec support

    Obtaining Cleanwipe:

    https://www-secure.symantec.com/connect/forums/how...

    Methods for uninstalling Symantec Endpoint Protection

    http://www.symantec.com/docs/TECH184988