Endpoint Protection

 View Only
  • 1.  SEP Help! trying to re-install live update, can't find Installation file?

    Posted Mar 18, 2013 05:39 AM

    I followed these instructions to the letter ; http://www.symantec.com/business/support/index?page=content&id=TECH102609

    It says that the files are located :CD1\SEPM\ or ...CD1\SEP\

    I tried searching for them but nothing, please help i don't know what to do



  • 2.  RE: SEP Help! trying to re-install live update, can't find Installation file?

    Posted Mar 18, 2013 12:43 PM

    Download the full sep server setup from file connect

    https://fileconnect.symantec.com/ (Use the serial number associated with your product  )

    Extract it in system and run the live update setup.

    https://www-secure.symantec.com/connect/articles/latest-symantec-endpoint-protection-releases-symantec-endpoint-protection-121-ru2

    https://www-secure.symantec.com/connect/articles/installation-and-configuration-lua



  • 3.  RE: SEP Help! trying to re-install live update, can't find Installation file?

    Posted Mar 18, 2013 12:57 PM

    it will be inside the downloaded media from Fileconnect.

    You might have saved it somewhere. if you dont find it , you can download the liveupdate from here

    ftp://ftp.symantec.com/public/english_us_canada/liveupdate/3.3.0/



  • 4.  RE: SEP Help! trying to re-install live update, can't find Installation file?

    Trusted Advisor
    Posted Mar 18, 2013 02:22 PM

    Hello,

    What version of SEPM are you running?

    The Article link which you have provided you is for the SEP 11.x.

    If SEP 11.x is the product for which you are looking for then open the DVD for the SEP 11.x and then either go to SEP folder OR SEPM folder and look for "lusetup.exe"

    OR

    Find it on Symantec FTP site: ftp://ftp.symantec.com/public/english_us_canada/liveupdate/3.3.0/

    Secondly, In case for SEP 12.1, you can check this Article:

    How to Uninstall and Reinstall LiveUpdate on SEPM 12.1 (Enterprise Edition or Small Business Edition)

    http://www.symantec.com/docs/TECH171060

    Windows LiveUpdate Client for Use with Symantec Endpoint Protection Manager 12.1

    http://www.symantec.com/docs/TECH181305

    Hope that helps!!



  • 5.  RE: SEP Help! trying to re-install live update, can't find Installation file?

    Posted Mar 19, 2013 12:50 PM

    Hi Pat,

    What's the version of SEP that you ar etrying to update, and it is the SEP client or SEPM?  If it is the SEPM or a SEP 11 client, then use the client that can be downloaded from this article:

    Windows LiveUpdate Client for Use with Symantec Endpoint Protection Manager 12.1
    http://www.symantec.com/docs/TECH181305