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SEP Help! trying to re-install live update, can't find Installation file?

Created: 18 Mar 2013 • Updated: 18 Mar 2013 | 4 comments

I followed these instructions to the letter ; http://www.symantec.com/business/support/index?pag...

It says that the files are located :CD1\SEPM\ or ...CD1\SEP\

I tried searching for them but nothing, please help i don't know what to do

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Rafeeq's picture

it will be inside the downloaded media from Fileconnect.

You might have saved it somewhere. if you dont find it , you can download the liveupdate from here

ftp://ftp.symantec.com/public/english_us_canada/li...

Mithun Sanghavi's picture

Hello,

What version of SEPM are you running?

The Article link which you have provided you is for the SEP 11.x.

If SEP 11.x is the product for which you are looking for then open the DVD for the SEP 11.x and then either go to SEP folder OR SEPM folder and look for "lusetup.exe"

OR

Find it on Symantec FTP site: ftp://ftp.symantec.com/public/english_us_canada/liveupdate/3.3.0/

Secondly, In case for SEP 12.1, you can check this Article:

How to Uninstall and Reinstall LiveUpdate on SEPM 12.1 (Enterprise Edition or Small Business Edition)

http://www.symantec.com/docs/TECH171060

Windows LiveUpdate Client for Use with Symantec Endpoint Protection Manager 12.1

http://www.symantec.com/docs/TECH181305

Hope that helps!!

Mithun Sanghavi
Senior Consultant
MIM | MCSA | MCTS | STS | SSE | SSE+ | ITIL v3

Don't forget to mark your thread as 'SOLVED' with the answer that best helped you.

Mick2009's picture

Hi Pat,

What's the version of SEP that you ar etrying to update, and it is the SEP client or SEPM?  If it is the SEPM or a SEP 11 client, then use the client that can be downloaded from this article:

Windows LiveUpdate Client for Use with Symantec Endpoint Protection Manager 12.1
http://www.symantec.com/docs/TECH181305

With thanks and best regards,

Mick