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  • 1.  SEP install fails with CreateProcessAndWait( LUCHECK.EXE ) returned 2088934857

    Posted Aug 31, 2012 07:13 AM
      |   view attached

    Greetings All,

    We are attempting to install SEP RU6 on couple of our Windows 2003 SP2 32-bit servers and the wizard stops with an interuption. The following is the error on the SEP_INST.log. Kindly see if we can be helped.

    ############

    LUCA: InstallLiveUpdate enter.
    LUCA: C:\DOCUME~1\xjso370\Local Settings\Temp\SZRZUDZU\LiveUpdate\lucheck.exe
    LUCA: InstallLiveUpdate : CreateProcessAndWait( LUCHECK.EXE ) returned 2088934857
    Action ended 8:27:37: InstallFinalize. Return value 3.
    LUCA: UnInstallLiveUpdate enter.
    LUCA: C:\DOCUME~1\xjso370\Local Settings\Temp\SZRZUDZU\LiveUpdate\lucheck.exe
    LUCA: UnInstallLiveUpdate exit.

    #############

    Steps we tried:

    Cleared all folders of LU

    Installed LU initialy and tried the SEP instal. Still fails

    Checked Dcoms, cleared LU files and folders, installed SEP. Still fails

     

    Questions and suggestions are welcomed.

    Attachment(s)

    txt
    install_epp.txt   575 KB 1 version


  • 2.  RE: SEP install fails with CreateProcessAndWait( LUCHECK.EXE ) returned 2088934857

    Posted Aug 31, 2012 07:21 AM

    You can use Clean Wipe after you can install SEP..

    Install fails with "CreateProcessAndWait( LUCHECK.EXE ) returned 206" in the install log

    http://service1.symantec.com/support/ent-security.nsf/docid/2009100514432648?Open&seg=ent



  • 3.  RE: SEP install fails with CreateProcessAndWait( LUCHECK.EXE ) returned 2088934857

    Broadcom Employee
    Posted Aug 31, 2012 07:44 AM

    install liveupdate first then sep client.



  • 4.  RE: SEP install fails with CreateProcessAndWait( LUCHECK.EXE ) returned 2088934857

    Posted Sep 01, 2012 07:09 AM

    hi

    Any updates on this?



  • 5.  RE: SEP install fails with CreateProcessAndWait( LUCHECK.EXE ) returned 2088934857

    Posted Sep 02, 2012 03:33 PM

    ...moved to the correct forum!



  • 6.  RE: SEP install fails with CreateProcessAndWait( LUCHECK.EXE ) returned 2088934857

    Posted Sep 03, 2012 07:18 AM

     

    How to get the CleanWipe tool (Endpoint Removal)



  • 7.  RE: SEP install fails with CreateProcessAndWait( LUCHECK.EXE ) returned 2088934857

    Trusted Advisor
    Posted Sep 03, 2012 09:41 AM

    Hello,

    I would suggest you to work on the steps provided in the Article below:

    Symantec Endpoint Protection Client (SEP) installation fails and rolls back. Install log shows "( LUCHECK.EXE ) returned 206" 

    http://www.symantec.com/docs/TECH96534

    Hope that helps!!



  • 8.  RE: SEP install fails with CreateProcessAndWait( LUCHECK.EXE ) returned 2088934857
    Best Answer

    Posted Sep 18, 2012 07:52 AM

    Hi Gents,

    Apologies for the delay. The solutions mentioned is for a '206' error where LU fails to get install. We have a '208' where LU is able to get installed well and good. Just that it is not letting it to integrate it with the SEP.

    It turned out to be a software restriction via GPO. We had a sucessful install with a different account which is part of the same AD group. Even TestSec logs have the same entries, so need to granularise the exact template.

    Once again thank you all for the effort.