Hi,
I've an issue with 2 of my clients. Everytime installed SEP it kept rolling back and none of the attempt successful. Anybody please assist me...here are few lines of the inst log..
2011-07-07-15-17-31-986 : ccLib::CRegistry::Open(101) : RegOpenKeyEx() != ERROR_SUCCESS, Software\Symantec\InstalledApps, 0x00000002
MSIASSERT - 2011-07-07-15-17-31-986 : CInstalledApps::GetInstAppsDirectory() : reg.Open() == FALSE:
MSIASSERT - 2011-07-07-15-17-31-986 : CInstalledApps::GetCCDirectory() : GetInstAppsDirectory() == false
:
2011-07-07-15-17-31-986 : CInstalledApps::GetSymSharedDirectory() : "C:\Program Files\Common Files\Symantec Shared"
2011-07-07-15-17-31-986 : CInstalledApps::GetCCDirectory() : "C:\Program Files\Common Files\Symantec Shared"
MSIASSERT - 2011-07-07-15-17-31-986 : cc::StopServiceAndDepAtAnyCost(366) : Unable to openService ccSetMgr. Error=1060:
MSI (s) (88:C8) [15:17:31:986]: Executing op: ActionStart(Name=InstallLiveUpdate_RB.FF07F38E_78C2_412E_B858_64488E808644,,)
MSIASSERT - StopCcSetMgrOnOverOrBrokenInstall: Unable to stop ccSetMgr:
MSI (s) (88:C8) [15:17:31:986]: Executing op: CustomActionSchedule(Action=InstallLiveUpdate_RB.FF07F38E_78C2_412E_B858_64488E808644,ActionType=3329,Source=BinaryData,Target=UnInstallLiveUpdate,CustomActionData=C:\Users\ADMINI~1.PCD\AppData\Local\Temp\XNAKOVYS\LiveUpdate\lucheck.exe)
MSI (s) (88:C8) [15:17:31:986]: Executing op: ActionStart(Name=InstallLiveUpdate.FF07F38E_78C2_412E_B858_64488E808644,,)
MSI (s) (88:C8) [15:17:31:986]: Executing op: CustomActionSchedule(Action=InstallLiveUpdate.FF07F38E_78C2_412E_B858_64488E808644,ActionType=3073,Source=BinaryData,Target=InstallLiveUpdate,CustomActionData=C:\Users\ADMINI~1.PCD\AppData\Local\Temp\XNAKOVYS\LiveUpdate\lucheck.exe)
MSI (s) (88:C8) [15:17:31:986]: Invoking remote custom action. DLL: C:\Windows\Installer\MSIF960.tmp, Entrypoint: InstallLiveUpdate
LUCA: InstallLiveUpdate enter.
LUCA: C:\Users\ADMINI~1.PCD\AppData\Local\Temp\XNAKOVYS\LiveUpdate\lucheck.exe
LUCA: InstallLiveUpdate : CreateProcessAndWait( LUCHECK.EXE ) returned 206
CustomAction InstallLiveUpdate.FF07F38E_78C2_412E_B858_64488E808644 returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox)
Appreciated for help...