Video Screencast Help
Give us your opinion and win with Symantec! Please help us by taking this survey to tell us about your experience with Symantec Connect, so that we can continue to grow and improve.  Take the survey.

SEP installation issue Error 1920 (SepMasterService) failed to start

Created: 06 Nov 2012 • Updated: 06 Nov 2012 | 5 comments
This issue has been solved. See solution.

  I have full permission, biut i still get this error SEP installation issue Error 1920 (SepMasterService) failed to start

Comments 5 CommentsJump to latest comment

Simpson Homer's picture

SEP installation issue Error 1920 (SepMasterService) failed to start

try and get the clean wipe utility and run the same without details msi search and that should help you.,

\To get the clean wipe contact tech support.

Phone numbers to contact Tech Support:-

Regional Support Telephone Numbers:
United States: 800-342-0652 (407-357-7600 from outside the United States)
Australia: 1300 365510 (+61 2 8220 7111 from outside Australia)
United Kingdom: +44 (0) 870 606 6000

India: Toll-Free 000 800 4401 456 directly

IDD call: +61 2 8220 7111

Additional contact numbers:

Customer Care Contact Numbers for Licensing Issues:-

How to create a new case in MySupport

Mithun Sanghavi's picture


What version of SEP are you running?

Check these Threads with similar Query -

Hope that helps!!

Mithun Sanghavi
Associate Security Architect


Don't forget to mark your thread as 'SOLVED' with the answer that best helped you.