Sep installation rollbacks in windows 7
Updated: 23 Mar 2011 | 9 comments
This issue has been solved. See solution.
Roll backs at configuring services.
It cant start the windows event log service
error:"windows could not start the windows event log service error 5 " tried with administrator rights created new admin gave permissions to log folders still no go
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Are you unzipping the cd/dvd
Are you unzipping the cd/dvd before running the install?
Also check this KB for a possible solution..
Windows 7 / 2008 R2 - SEP Client installation rolls back.
http://www.symantec.com/business/support/index?pag...
Cheers,
Thomas
Hi,This article may help
Hi,
This article may help you.
Error which you have mentioned is not listed in to the article but still you can try windows 7 given options.
https://www-secure.symantec.com/connect/articles/sep-installation-rollback-windows-7-windows-vista-windows-2008
Thanks and Regards,
Chetan Savade
Technical Support Analyst,
End Point Security, Enterprise Technical Support
11.0.6200?
Hello,
Please Install the Latest version of SEP 11.0.6200 (RU6 MP2) on the Windows 7 machines.
Again, Windows 7 Service Pack 1 is yet not Supported and would be supported in the upcoming SEP 11.0.6200 (RU7) version.
That would resolve the issue.
Mithun Sanghavi
Symantec Technical Support Engineer, SEP
MIM | MCSA | SCTS | ITIL v3
Follow me on Twitter: @mithun_sanghavi
Don't forget to mark your thread as 'SOLVED' with the answer that best helped yo
post the sep_inst.log from
post the sep_inst.log from the client machine where the install has failed.
Cheers!
Pete
Help Link: http://www.symantec.com/business/support/overview.jsp?pid=54619
Hello, From the error message
Hello,
From the error message you have specified, it looks like there is an issue with opening the Event viewer on this computer. Please check if you are able to open the event viewer. If this is not possible the installation will fail as it is not able to record any events.
If this is the case please do the following :
Go to Start>Run>type in: services.msc >OK
Now scroll down to Event Viewer.
Double Click on it and make the Startup type Automatic from the drop down box.
Click Apply. Also click on the Start button to start the service. Click OK.
If you receive any error message on this, please post the error message here. Or start the installation after the service starts.
Hi, If AvinashBharatharaj
Hi,
If AvinashBharatharaj suggested steps didn't work, check following steps as well.
1. Navigate to the following location
C\Windows\ system32\winevt\logs
2. Right click 'logs' folder.
3. Provide full permission to local service and network service to 'logs' folder.
Thanks and Regards,
Chetan Savade
Technical Support Analyst,
End Point Security, Enterprise Technical Support
Go to start and type Run In
Go to start and type Run
In Run window type %temp%
Look for a file called SEP_Inst.log
In the log file search for Return Value 3
Copy and paste 6-7 lines before this line
Get all the instance of Return Value 3
Prachand Kumar MCSE-2003 Symantec Technical Specialist (SCTS)
Issue resolved ....GAve
Issue resolved ....GAve permissions for windows folder itself ..retarted the computer
Regards,
Vineeth Stephen
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