Endpoint Protection

 View Only

  • 1.  SEP Live update successful, but error code -536805375

    Posted Jul 16, 2012 09:46 AM

    Hello SEP Gurus'

    I have an unmanaged SEP client instelled on Windows 7 Ultimate x64 box. Live update was working perfectly fine since last 6 months. Today when I ran live update it showed successful but gave an error.

    Is the live update successful? Please help...Thanks in advance

     

    Regards

    DevT

     

     

    SEP Version:

     

     



  • 2.  RE: SEP Live update successful, but error code -536805375

    Broadcom Employee
    Posted Jul 16, 2012 10:02 AM

    Hi,

    Check this article

    Error: "LiveUpdate start failed with error code -536805375"

    http://www.symantec.com/docs/TECH96814

     



  • 3.  RE: SEP Live update successful, but error code -536805375

    Posted Jul 16, 2012 08:14 PM

    Reason is LU component might be corrupted 

    Follow this article:

    http://www.symantec.com/business/support/index?page=content&id=TECH96814

    Step 1: uninstall the LU component from Programs and features 

    Step 2: Reinstall the Liveupdate component 

    Step 3: Run a Repair of SEP client to register with the Liveupdate component

    Hope this helps .........



  • 4.  RE: SEP Live update successful, but error code -536805375

    Posted Jul 16, 2012 08:17 PM

    Which versions of Symantec Endpoint Protection are supported on Windows 7 SP1 and Windows Server 2008 R2 SP1?
    Symantec Endpoint Protection 11.0 Release Update 7 (RU7) and Symantec Endpoint Protection 12.1 or higher is supported on Windows 7 SP1 and Windows Server 2008 R2 SP1. For information on getting the latest release, read the document Obtaining an upgrade or update for Symantec Endpoint Protection 11.x/12.1 or Symantec Network Access Control 11.x.

    Kindly upgrade you SEP 11.0.6300 to 11.0.7 & above for a permanent fix

     

    About Endpoint Protection support for Windows 7 and Windows Server 2008 R2

     http://www.symantec.com/docs/TECH94910