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SEP Live update successful, but error code -536805375

Created: 16 Jul 2012 • Updated: 16 Jul 2012 | 3 comments

Hello SEP Gurus'

I have an unmanaged SEP client instelled on Windows 7 Ultimate x64 box. Live update was working perfectly fine since last 6 months. Today when I ran live update it showed successful but gave an error.

Is the live update successful? Please help...Thanks in advance

 

Regards

DevT

 

 

SEP Version:

 

 

Comments 3 CommentsJump to latest comment

Chetan Savade's picture

Hi,

Check this article

Error: "LiveUpdate start failed with error code -536805375"

http://www.symantec.com/docs/TECH96814

 

Chetan Savade
Sr Technical Support Engineer, Endpoint Security
Enterprise Technical Support
CCNA | CCNP | MCSE | SCTS |

Don't forget to mark your thread as 'SOLVED' with the answer that best helps you.<

Mohan Babu's picture

Reason is LU component might be corrupted 

Follow this article:

http://www.symantec.com/business/support/index?page=content&id=TECH96814

Step 1: uninstall the LU component from Programs and features 

Step 2: Reinstall the Liveupdate component 

Step 3: Run a Repair of SEP client to register with the Liveupdate component

Hope this helps .........

Mohan Babu

moglie20@gmail.com

+91 9884382160

Your satisfaction is very important to us.If you find above information helpful or it has resolved your issue...please mark it accordingly :)

Mohan Babu's picture

Which versions of Symantec Endpoint Protection are supported on Windows 7 SP1 and Windows Server 2008 R2 SP1?
Symantec Endpoint Protection 11.0 Release Update 7 (RU7) and Symantec Endpoint Protection 12.1 or higher is supported on Windows 7 SP1 and Windows Server 2008 R2 SP1. For information on getting the latest release, read the document Obtaining an upgrade or update for Symantec Endpoint Protection 11.x/12.1 or Symantec Network Access Control 11.x.

Kindly upgrade you SEP 11.0.6300 to 11.0.7 & above for a permanent fix

 

About Endpoint Protection support for Windows 7 and Windows Server 2008 R2

 http://www.symantec.com/docs/TECH94910

 

Mohan Babu

moglie20@gmail.com

+91 9884382160

Your satisfaction is very important to us.If you find above information helpful or it has resolved your issue...please mark it accordingly :)