SEP LiveUpdate Issue
I am facing a rather strange issue with my SEP Manager server related to the LiveUpdate. I am running SEPM version 12.1 RU1 MP1.
We have a LiveUpdate server connected to the internet directly and the SEPM server is configured to download updates from this LiveUpdate Server. The SEPM Server has access to internet via Proxy. Also, under the Admin tab of SEPM console, Servers --> Local Site --> SEPM Server --> Server Properties --> Proxy Server --> HTTP Proxy Settings configured as "Use custom proxy settings" with the Proxy IP and Port.
The connectivity to the LiveUpdate Server from SEPM Server and to the internet via Proxy is working fine.
Also, in the SEPM Server, under the Control Panel--> Symantec LiveUpdate-->HTTP, I have selected the radio button "I do not use a proxy server for HTTP".
The problem is that every day when I come and check this setting under Control Panel--> Symantec LiveUpdate, it automatically gets changed to "I want to customize my HTTP settings for LiveUpdate" with the Proxy IP and Port configured. Because of that the LiveUpdate does not happen and I have to disable this setting and download the updates manually.
If I change the settings under Admin tab of SEPM console, Servers --> Local Site --> SEPM Server --> Server Properties --> Proxy Server --> HTTP Proxy Settings to "Do not use a proxy", this does not hapen. But then, the Windows Latest Symantec Version displays "Information is Currently Unavailable" on the Home page of the SEPM console.
I have attached the relevant screenshots.
I would really appreciate if someone could assist me with this.
Thanks in advance