Endpoint Protection

HI, i am using sep (symantec endpoint protection ) when i open it i can only see status.

so my question is how can i login to the admin. i can't find the place to login. i want to make changes in it. as like if the virus found allow me to choose what to do with that. either to delet or ignore.

I can only see the lock symbol your administration has locked this service. how can i login to this administration console.

i feel like delet symantec files so that, i can stop this antivirus.

someone please help me with login console... i am getting irritated past several days i can't find it. :(

i dont know who install this antivirus....i search default login user name and password will be. admin admin....but the problem is where shalll i login.

Hello,

1} how can i login to the admin : I think you are trying to login in sep client machine, in sep client machine you an just check the status and You can login in SEPM console with admin user name and password. 

2}  i want to make changes in it. : once you get login in SEPM console (Antivirus server) with admin login, then you can make changes.

3} how can i login to this administration console. to login in SEPM console you should have administrator user accunt.

To login in SEPM console, you have to login in server which SEPM (Antivirus server) server machine, then you can open sepm and you can get login in console with admin account or your own accout.

Are you talking about the SEPM console? Do you have access to the server that the SEPM resides on?

If you open your SEP client and go to Help >> Troubleshooting it will show the name or IP of the SEPM, do you see this?

Thankew for your replies

Ambesh_444  in my pc i only have sep status and  i can't find sepm console.

yes i want to see where is sepm console so that i can login and change the settings.

yah ᗺrian ... i can see the ip of the sepm.

if i am not wrong then, in management --- general information--- server :  ip address

i don't know whether i have access to the server or not.... how can i know whether i have the access or not ?

i attach the images what exactly i have.... the symantec status  and the server ip

Then go to this URL from a browser.

http://yourSEPMIP:9090

You should be able to download the remote console and login with your credentials. If you do not have credentials then you need to contact your admin.

Are you an admin of the SEPM?

The following error was encountered while trying to retrieve the URL: http://10.140.*.**:9090/

Connection to 10.140.*.** failed.

The system returned: (110) Connection timed out

The remote host or network may be down. Please try the request again.

Your cache administrator is webmaster.

I don't know whether i am admin or not....how can i know this ?

Hi,

Please check who has access of SEPM console..and request them to create a administrator account for you.

So that you can get login on SEPM console with  your user name and password. 

Please share the screen shot of the error.

https://support.symantec.com/en_US/article.TECH102769.html

actually the thing was i has to open the link with administration right...

well the site now i can open, but the another problem arrives. i don't know what is the username and password and the email id use to create this id.

i am using 12.1 ver. so i can't use reset.bat file

in symantec folder i can't even find " C:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\tomcat\etc '

if at all i get this but i don't know the email password.

i don't have any information about this symantec enterprises

Hi,

You can download the file here: resetpass.bat or just copy and paste into notepad and save asresetpass.bat in \Program Files\Symantec\Symantec Endpoint Protection Manager\Tools folder

You will need to run this from command prompt with admin priviledges and your admin login will be set to:

username: admin
password: admin

@echo off
setlocal

set CATALINA_HOME=%CD%..\tomcat
set JRE_HOME=%CD%..\jre

“%JRE_HOME%\bin\java.exe” -Xms64m -Xmx256m -XX:MinHeapFreeRatio=30 -XX:MaxHeapFreeRatio=40 -classpath “%CD%..\bin\inst.jar;%CD%..\bin\inst-res.jar” -Dcatalina.home=”%CATALINA_HOME%” -Djava.library.path=”%CATALINA_HOME%\bin;%CATALINA_HOME%..\ASA\win32″com.sygate.scm.tools.DatabaseFrame setpassword admin admin
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