Endpoint Protection

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  • 1.  SEP Manage Console - Blank Page for "Home", "Monitors", and "Reports" tabs

    Posted Oct 28, 2009 01:00 PM
      |   view attached
    Hi,

    Running remote SEP Manager Console 11.0.4202.75 on Windows 7 Ultimate with Java 1.6.0.07.  Policies, Clietns, and Admin tabs display fine but Home, Monitors, and Reports tabs show blank (see the screenshot). Any thoughts why?


  • 2.  RE: SEP Manage Console - Blank Page for "Home", "Monitors", and "Reports" tabs

    Posted Oct 28, 2009 01:08 PM

    Home, Monitors, and Reports pages are blank in the remote console after upgrading to Java 1.6 Update 10, or newer

    http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/2008110710263848 

    Symantec Endpoint Protection Manager 11.x communication troubleshooting

    http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/2007101711103548


  • 3.  RE: SEP Manage Console - Blank Page for "Home", "Monitors", and "Reports" tabs
    Best Answer



  • 4.  RE: SEP Manage Console - Blank Page for "Home", "Monitors", and "Reports" tabs



  • 5.  RE: SEP Manage Console - Blank Page for "Home", "Monitors", and "Reports" tabs

    Posted Oct 28, 2009 02:21 PM

    If you login directly in SEPM are you getting same problem?

    If yes you can refer below article

    https://www-secure.symantec.com/connect/articles/how-create-new-reporting-virtual-directory-iis-manager-troubleshooting-unable-communicate-r


  • 6.  RE: SEP Manage Console - Blank Page for "Home", "Monitors", and "Reports" tabs

    Posted Oct 28, 2009 02:23 PM
    One more thing if you try to access http://<server IP>/reporting are you getting login screen ?


  • 7.  RE: SEP Manage Console - Blank Page for "Home", "Monitors", and "Reports" tabs

    Posted Oct 28, 2009 02:47 PM
    Guys thanks for the posts but this one already got answered. It was all in "run as Admin" setup. Got my shortcut setup properly and it's running like a charm