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SEP Manager in Add/Remove Program list twice

Updated: 22 May 2010 | 2 comments
LoXodonte's picture
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This issue has been solved. See solution.

We are showing 2 instances of the SEPM in Add/Remove Programs. One install date shows when we installed the console initially, the 2nd date is about the time we patched it to latest version.

The latest updates reads as: "Symantec Endpoint Protection Manager (2.61GB)
The initial install reads as:   "Symantec Endpoint Protection Mgr (9.60GB)

When browsing to the SEPM folder, it is nearly 16GB's in size. Even stranger, only 1 admin profile displays the duplicate entry. If you reset his profile, he only shows once instance. Should we be concerned?

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Prachand's picture
11
Jan
2010
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Yes it is concern. Remove the

Yes it is concern.

Remove the Sy mantec Endpoint Protection Mgr (9.60GB), if you are not able to remove that then use

The Windows Installer CleanUp Utility

http://support.microsoft.com/default.aspx?scid=kb;en-us;290301

Prachand Kumar MCSE-2003 Symantec Technical Specialist (SCTS)

sandip_sali's picture
12
Jan
2010
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In case of further doubt I

In case of further doubt I would suggest you to contact support.

Thanks & Regards Sandip C Sali