SEP Manager service will not start
Last night I found out that the sem5.log had grown so huge that it caused the server to run out of space. So I followed instructions in this article -> http://www.symantec.com/docs/TECH178718 but it didn't help (even tried restarting the system). So the next thing I looked at was the log file catalina.out under C:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\tomcat\logs and found the following lines
"Missing property: scm.db.datasource" and "Server is not configured correctly, please run Server Configuration Assistant!"
So I went to run the configuration wizard and I got an error that port 2638 was in use. I found out that there were other SQL Anywhere instances running on port 2638, so I stopped those services and ran the configuration wizard again. This time when it came to the database, I choose to change the port from 2638 to 2639 to avoid conflicts. It prompted me to overwrite the sem5.db file which I did.
After doing all of the above I restarted the server and it is still not working. I am getting the below listed error and I am searching for direction at this time. I have tried restarting the service, which starts and ends within a couple of seconds.
Error 4096 in event viewer "The Java Virtual Machine has exited with a code of -1, the service is being stopped"
Also a apache related error is being logged in the event viewer.
Error 3299 "The apache service named reported the following error: httpd.exe Could not reliably determine the servers fully qualified domain name, using 10.10.10.1 for ServerName"
I have also added "scm.log.loglevel=fine" in the conf.properties file in C:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\tomcat\etc folder and upon doing this the following was logged in C:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\tomcat\logs\sepm_64482152.log file.
"Thread-1: [com.creamtec.ajaxswing.JVMProcess$1] Health check failed, exiting."
I have updated java on the server as well. I am not sure where the issue is but any help would be grealy appreciated.
System information: SEP 12.1 on server 2008 R2