SEP netbook support

I think you might be trying to install the 64-bit version on the 32 bit os. Make sure you are trying the 32 bit version

Cheers
Grant

You may check this document,

Error: "This installation ...not supported by this processor type. Contact your product vendor." when installing Symantec Endpoint Protection Client

http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/2007101609065348

if you are installing from CD then you need to select SEPWin64 folder and run the setup for 64 it Operating Systems.

But that's entirely possible.  Assuming you're using the right installer (32 bit on a 32 bit processor), that may well be the case.  I'd recommend that you call into support so we can engage development to find out if this is a supported processor type.

My *gut* feeling is that it probably isn't.  I agree, Atom is an Intel processor, but I believe what was intended by that statement was more of a dividing line between Intel and AMD, and not so much of a line between different processor types (like Celeron/Pentium, etc).  However, we'd need to get dev involved to see what they say.

Just tried an install of the latest SEP on a netbook (Atom processor) and it went flawlessly. I really think it was the confusion about what bit processor you have. I am almost positive it has to be 32 bit since most netbooks don't let you go up to a certain amout of memory it would be somewhat stupid to have a 64 bit one. Anyways you should post back with your case number if you do end up opening a case. That way we can track its progress.

Cheers
Grant