Endpoint Protection

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  • 1.  SEP Network protection blocks file server

    Posted Aug 04, 2014 05:33 PM

    SEP with network protection will block internal file server multiple times during the day. We have disabled feature as a temp solution. I looked at logs but don't see what rule triggered the block.



  • 2.  RE: SEP Network protection blocks file server

    Posted Aug 04, 2014 07:03 PM

    Try to correlate the time of the block with what's showing in the Traffic log.

    If it helps, add a rule to allow traffic to/from that server.



  • 3.  RE: SEP Network protection blocks file server

    Posted Aug 04, 2014 07:28 PM

    start with these

    How to troubleshoot blocked network traffic with the Symantec Endpoint Protection firewall

    http://www.symantec.com/business/support/index?page=content&id=TECH203497



  • 4.  RE: SEP Network protection blocks file server

    Posted Aug 04, 2014 08:27 PM

    Hi,

     

    Please update the screen shot of you trafic log,

    as seems multiple request comming from the server where sysmantec might block the server request,

    Please run LPA on that machine.

    Title: How to run the Threat Analysis Scan in Symantec Help (SymHelp)
    Article:TECH215519
    Article URL http://www.symantec.com/docs/TECH215519

    For your ref

     

    Title: How to Run Load Point Analysis for Symantec Support
    Article:TECH203028
    Article URL http://www.symantec.com/docs/TECH203028 
     


     



  • 5.  RE: SEP Network protection blocks file server

    Posted Aug 04, 2014 08:29 PM

    Threat Analysis Scan replaced Load Point Analysis