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SEP is not pussing update to SEPM 12.1

Created: 08 Dec 2012 • Updated: 12 Jan 2013 | 5 comments
This issue has been solved. See solution.

SEP ( Window server 2003) client is updated with the latest definition but it is not updating to the SEPM 12.1 (Windows Server 2008).  I am fetching AV Update report then find out client is more then 5 days old definition when i have logged into the client machine it is showing latst update. Please Help to close this issue.

Regards

Harvansh Singh

Comments 5 CommentsJump to latest comment

.Brian's picture

It sounds like a cosmetic issue. Client is updated but SEP showig out of date?

What version of 12.1 are you running?

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W007's picture

Hi,
In sepm console client showing or offline ?
Try to remove client on sepm console

 

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harvansh Singh's picture

Hi Brian,

I am using SEPM 12.1.100.157 version.

Regards

Harvansh Singh

Regards

Harvansh Singh

W007's picture

Hi,
Check this thread
https://www-secure.symantec.com/connect/forums/som...

 

Don't forget to mark your thread as 'SOLVED' with the answer that best helped you.

Ashish-Sharma's picture

Please check if you have a lot of .DAT/.TMP/.ERR files into SEPM\data\inbox subfolders (especially Agentinfo). If yes, it means clients are reporting their logs to the SEPM, but the manager is not able to process them.

See http://www.symantec.com/docs/TECH154391

Thanks In Advance

Ashish Sharma

 

 

SOLUTION