SEP is not pussing update to SEPM 12.1

Created: 08 Dec 2012 | Updated: 12 Jan 2013

harvansh Singh

SEP ( Window server 2003) client is updated with the latest definition but it is not updating to the SEPM 12.1 (Windows Server 2008). I am fetching AV Update report then find out client is more then 5 days old definition when i have logged into the client machine it is showing latst update. Please Help to close this issue.

Regards

Harvansh Singh

Quick Look Solution

Please check if you have a

Please check if you have a lot of .DAT/.TMP/.ERR files into SEPM\data\inbox subfolders (especially Agentinfo). If yes, it means clients are reporting their logs to the SEPM, but the manager is not able to process them.

See http://www.symantec.com/docs/TECH154391

Filed Under

Tags:

Security, Endpoint Protection (AntiVirus) - 11.x, Endpoint Protection (AntiVirus), Best Practice, Case Study, Cloud Computing, Documentation

Comments

Brian81

Trusted Advisor

Certified

Dec

2012

It sounds like a cosmetic

It sounds like a cosmetic issue. Client is updated but SEP showig out of date?

What version of 12.1 are you running?

SEP Knowledge Base

Endpoint SWAT

ManishS

Dec

2012

Hi, In sepm console client

Hi,
In sepm console client showing or offline ?
Try to remove client on sepm console

Thanks In Advance.

Manish

Don't forget to mark your thread as 'SOLVED' with the answer that best helped you.

harvansh Singh

Dec

2012

Hi Brian, I am using SEPM

Hi Brian,

I am using SEPM 12.1.100.157 version.

Regards

Harvansh Singh

Regards

Harvansh Singh

ManishS

Dec

2012

Hi, Check this

Hi,
Check this thread
https://www-secure.symantec.com/connect/forums/som...

Thanks In Advance.

Manish

Don't forget to mark your thread as 'SOLVED' with the answer that best helped you.

Ashish-Sharma

Accredited

Dec

2012

SOLUTION

Please check if you have a

See http://www.symantec.com/docs/TECH154391

Thanks In Advance

Ashish Sharma

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