SEP is not reflecting in few systems.

Created: 08 Dec 2012

bujji

HI Team,

we are using the Symantec endpoint protection in our office and it is huge company. In few systems SEP is not reflecting and not getting the updated definations. So please provide the root cause for this. Below mentioned the version and system details.

Version: 11.0.0.7

system architecture:64bit

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zafar1907

Accredited

Dec

2012

hi bujji, Have you check the

hi bujji,

Have you check the port is open or not.

which port have you configured for client server communication.

In SEP 11.x default port is 80

and in SEP 12.x default port is 8014.

Check and confirm.

Thanks and Regards,

Mohammad zafar

Please Mark as solution if this comment solved your Issue....

Ashish-Sharma

Accredited

Dec

2012

HI, Are the client are

HI,

Are the client are showing online ?

Symantec Endpoint Protection: Troubleshooting Client/Server Connectivity

http://www.symantec.com/business/support/index?page=content&id=TECH105894

Thanks In Advance

Ashish Sharma

SEPM Knowledgebase Documents

ManishS

Dec

2012

Hi, Are the green dot showing

Hi,

Are the green dot showing in sep ?
Are you able telnet port 80,8014 ?

Thanks In Advance.

Manish

Don't forget to mark your thread as 'SOLVED' with the answer that best helped you.

Riya31

Dec

2012

check 1-2 system remotely

check 1-2 system remotely and verify that

green dot is present

and are able to telnet SEPM on 80/8014.

Ashish-Sharma

Accredited

Dec

2012

HI, Did you received your

HI,

Did you received your answer ?

Thanks In Advance

Ashish Sharma

SEPM Knowledgebase Documents