Endpoint Protection

 View Only

  • 1.  SEP: Policy Serial Number

    Posted May 13, 2010 04:29 AM
    I move a SEP client from Group 1 to Group 2. but the policy series number still remain same as group 1 clients.
    any way that can update the policy serial number to group 2's policy serial number?


  • 2.  RE: SEP: Policy Serial Number

    Posted May 13, 2010 04:47 AM
    In the sep client try icon right click and click on update policy.Wait for 2 min and check..


  • 3.  RE: SEP: Policy Serial Number

    Posted May 13, 2010 04:52 AM
    Still remain the original policy serial number. does anything can do from SEPM side?


  • 4.  RE: SEP: Policy Serial Number
    Best Answer

    Posted May 13, 2010 05:24 AM
    Restart the client computer once.Yon also run the update content command from SEPM..


  • 5.  RE: SEP: Policy Serial Number

    Broadcom Employee
    Posted May 13, 2010 05:38 AM
    copy the sylink logs from the client machine where the policy is not updating.


  • 6.  RE: SEP: Policy Serial Number

    Broadcom Employee
    Posted May 13, 2010 05:39 AM
    sorry did nt see the issue resolved, glad to hear.
    Cheers!!