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SEP Policy Update Question

Created: 26 Feb 2012 | 2 comments

We are running Symantec Endpoint Protection version 12.0.1001.95 on a Microsoft Small Business Server 2003 with 15 client licenses.

The clients are WinXP and Windows 7.  They get their updated defintions directly from Symantec, not from our server.

When I make a scanner exception folder policy change at the SEP management console on the server will it automatically be pushed out to the workstations or is there something we have to do to make that happen?

Thanks,

Hal 

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Mithun Sanghavi's picture

Hello,

On every Heart Beat Interval, the SEP clients communicate to the SEPM, during this stage the clients receive all updates from SEPM. Updates includes Definition updates, policy changes, logs and others.

However, make sure the ports are opened - check the Article for the same

Which Communications Ports does Symantec Endpoint Protection use

http://www.symantec.com/docs/TECH163787

If incase, there is no communication between clients, check this Article : Symantec Endpoint Protection: Troubleshooting Client/Server Connectivity

http://www.symantec.com/docs/TECH105894

Hope that helps!!

Mithun Sanghavi
Senior Consultant
MIM | MCSA | MCTS | STS | SSE | SSE+ | ITIL v3

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Ranger Hal's picture

Thanks, you answered my question perfectly.

 

Hal