Endpoint Protection Small Business Edition

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  • 1.  SEP rolls back at the end of installation

    Posted Apr 26, 2010 06:03 AM
      |   view attached

    i have windows server 2008 R2
    iis installed and web server is running normally
    the istallation rolls back at configuring IIS...
    log file is 10mb so i've zipped it.


    Attachment(s)

    zip
    SEPM_INST.zip   531 KB 1 version


  • 2.  RE: SEP rolls back at the end of installation

    Posted Apr 26, 2010 06:26 AM

     Hi,

    The error says "Could not find Live update Location"

    Try to install live update first and then install SEP Manager

    Run "lusetup" from the CD and then try to install SEPM.



  • 3.  RE: SEP rolls back at the end of installation

    Posted Apr 26, 2010 06:28 AM
    Reconfigure iis according to this doc first
    How to install a Web Server (IIS) role on a Windows 2008 Server


  • 4.  RE: SEP rolls back at the end of installation

    Posted Apr 26, 2010 07:42 AM
      |   view attached
    removed iis and reinstalled with new configs
    installed live update
    same problem

    Attachment(s)

    zip
    SEPM_INST_0.zip   531 KB 1 version


  • 5.  RE: SEP rolls back at the end of installation
    Best Answer

    Posted Apr 26, 2010 06:12 PM
    Its very Clear from the Logs that you are trying to install 11.0.4000.xxxx which is not supported on Windows server 2008 R2..

    Download the latest version of SEP from
    https://fileconnect.symantec.com

    it should be 11.0.6000.xxxx




  • 6.  RE: SEP rolls back at the end of installation

    Posted Apr 28, 2010 04:50 AM

    thank you, we ordered the package last week , didnt know abt the vesion and compability....